Term Paper on "Human Resource Challenges Within the Airline Industry"
Term Paper 5 pages (1416 words) Sources: 5 Style: APA
[EXCERPT] . . . .
worldwide airline industry faced continual and accelerated changes from the middle of the twentieth-century until present day. These changes were precipitated from economic, political, and environmental conditions and events. The ever-changing nature of the airline industry has presented several challenges for divisions of human resource management within the industry. These challenges necessitate creative solutions on the part of human resource managers to ensure effective operations.The present discussion will cover five of the challenges faced by human resource management in the airline industry. These challenges are ensuring cost effectiveness, recruiting qualified employees, retaining employees, employee satisfaction, and union relations. Each of these challenges will be investigated in relation to certain issues within the airline industry.
Maintaining cost effective operations in order to minimize expense and maximize profit is an important challenge faced by human resources. This is especially the case for budget airlines that conduct low cost / no frills service, since expenses must be kept to a minimum in order to ensure affordable service for customers as well as profits. There has been a decline in employment in the airline industry. Between 2002 and 2005, there was a 17% in establishments engaged in air transportation (Wallace & Gonzalez, 2005). The resulting decline in employment in the industry was due to airlines not profiting and having to end their operations as reductions in personnel in existing air transportation establishments (Wallace & Gonzalez, 2005).
Recruiting qualified employees is another challenge faced by human re
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Ensuring employee satisfaction is another challenge faced by human resources in the airline industry. The morale among employees is crucial, considering they are responsible for ensuring the success of the business through customer service and the maintenance of safety. There are certain pervasive factors present in the airline industry that may contribute to dissatisfaction of employees, which would necessitate solutions from human resources. One example is the reality that establishments in the airline industry are less likely to provide employees with retirement plans, paid vacations and paid holidays than are other industries (Wallace & Gonzalez, 2005). Dissatisfaction due to these factors may be particularly pronounced among employees working for low cost / no frills airlines, since small firms are significantly less likely to offer health insurance and retirement benefits than are larger firms (Wallace & Gonzalez, 2005).
Ensuring employee satisfaction ties in with, and leads up to, the next challenge faced by human resources with the airline industry. This next challenge is retaining employees. In order to retain qualified employees, human resource departments need to investigate and implement incentive plans and work conditions that are desirable to employees as well as cost effective. Keeping this sensitive balance in check is a key responsibility of human resources, which is integral to the efficient, profitable operations. In response to this challenge, Taylor (2004) sought to develop an instrument designed to assess job satisfaction among airline passenger service staff. The instrument developed by this researcher was determined to be both reliable and valid, which indicates that this instrument may be a valuable component for human resources within the airline industry. In fact, the value of this instrument could extend beyond the airline industry, and may be useful for assessments in other service industries (Taylor, 2004).
A final challenge faced by human resources in the airline industry takes the form of issues presented by union relations. Contract… READ MORE
Quoted Instructions for "Human Resource Challenges Within the Airline Industry" Assignment:
Consider the human resource department and its function within organizations that operate in the airline industry, with emphasis on low cost/no frills. Identify five (5) major HR challenges either currently facing the industry or projected for the near future. Explain why each challenge is important to organizations within the industry. Evaluate implications of changing workforce demographics for the industry, to include any relationship they have to the five challenges identified. Evaluate the utilization of the contingent workforce for the hospitality industry and any relationship it may have to the five challenges identified. Evaluate the impact of outsourcing on organizations within the industry including relationships it may have to the challenges identified. Evaluate the strategic significance of the human resource function to the effectiveness of organizations within the industry. Please use peer reviewed journals when feasible.
How to Reference "Human Resource Challenges Within the Airline Industry" Term Paper in a Bibliography
“Human Resource Challenges Within the Airline Industry.” A1-TermPaper.com, 2007, https://www.a1-termpaper.com/topics/essay/worldwide-airline-industry-faced-continual/104136. Accessed 3 Jul 2024.
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