Term Paper on "Total Quality Management (TQM)"

Term Paper 7 pages (1817 words) Sources: 7

[EXCERPT] . . . .

In cases where an organization has neither skill nor prior experience of effecting operating systems, then more likely, skepticism will persist. In this case, there will be need introduce a comprehensive management and leadership program (Goetsch & Davis, 2009). In addition, a management audit will be a good step in identification of current organizational functioning level. This assessment is critical because an organization should be in good health before the implementation of TQM.

Kanter (1983 ), assert that people need to feel the need for change for example, shift from tradition, a crisis are components that can effect organizational change. The major challenge for most organizations including aviation sector is determining measurements that give quantifiable data. However this can be achieved by focussing on processes and identifing suitable quality measures.

References

Cioana, G. (2009). From Static Priority to Dynamic Priority in Managing Business Processes. Review of International Comparative Management, 20, 469-475.

Goetsch, D.L., & Davis, S. (2009). Quality Management: Introduction to Total Quality Management for Production, Processing, and Services.

Hendricks, K., & Singhal, V. (2000 ). The Impact of Total Quality Management (TQM) on Financial Performance: Evidence from Quality Award Winners. faculty.ksu.edu.sa.

Kanter, R.M. (1983 ). Technological innovations; Organizational change; Employee participation; United States . New York: Simon and Schuster .

Kumar, V., Choisne, F., Grosbois, D., & Kumar, U. (2009). Impact of TQM on company's
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performance,. International Journal of Quality & Reliability Management, 23-37.

Lu, E., & Sohal, A. (1993). Success Factors, Weaknesses and Myths concerining TQM Implementation in Australia. Total Quality Management.

Shekhar Jha, V., & Joshi, H. (2012, August 10). Relevance of Total Quality Management (TQM) or Business Excellence Strategy Implementation for Enterprise Resource Planning (ERP) -- A Conceptual Study. Retrieved from http://mitiq.mit.edu/iciq/pdf/relevance%20of%20total%20quality%20management%20(tqm)%20or%20business%20excellence%20strategy%20implementation%20for%20enterprise%20resource%20planning%20(erp)%20a%20conceptual%20study.pdf

Sila, I. (2007). Examining the effects of contextual factors on TQM and performance through the lens of organizational theories: An empirical study. Journal of… READ MORE

Quoted Instructions for "Total Quality Management (TQM)" Assignment:

ASSIGNMENT #4

PERSUASIVE REVIEW PAPER GUIDELINES

Your persuasive review paper must be a *****critical analysis***** of a single management theory, concept, or practices that you recommend as a resolution to a management situation in aviation management. Your *****critical analysis***** of the management theory, concept, or practice must identify its particular strengths and must make a recommendation for its application to an aviation management situation.

This paper must comply with the criteria and requirements of the APA and must include:

1. A title page that includes the title of the page, your name, and your affiliation centered on the page as stated in APA. Include the page number, but do not include a running head. At the bottom of the title page, separated from the above by a single horizontal line and centered, include the course number and title. On the next double-spaced line, type the semester and on the next double-spaced line, your program location.

2. An abstract that consists of one sentence describing the topic of the paper, one sentence describing the purpose and scope of the paper, one sentence describing the sources used and one sentence describing the paper*****s conclusion. Note that abstracts for review or theoretical papers are restricted to 75 to 100 words. The abstract is not an introduction to the paper itself.

3. An introduction that consists of no more than one paragraph. Note that the introduction summarizes relevant arguments and information, and provides the reader a sense of the topic and its importance.

4. A body or literature review consisting of four to six double-spaced typed pages (this is where the topic, as it is presented in the literature (your references) is reviewed. The body does not include a critique of or evaluation of the material presented. The body *****reports on***** or *****reviews***** the topic as it is presented in the literature. You must include in-text references that give credit to the author of the information.

5. A conclusion or recommendation that is a minimum of two (2) double-spaced typed pages. What can be concluded or implied from the information in the literature review? Do not use first or second person (I, you, we, etc.). Write only in the third person (professional, not personal). All material included in the conclusion or recommendation that originate with another author includes an in-text reference.

6. A reference page.

*****

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