Thesis on "Successful Change Projects"

Thesis 4 pages (1061 words) Sources: 2 Style: Harvard

[EXCERPT] . . . .

Successful Change Projects

The intent of this analysis is to evaluate the relative magnitude of change necessary for each of the alternatives listed to be achieved. As this is a study of change management, each of the alternatives is evaluate din terms of the level of effort required, relative ambiguity of success, and indications of short- versus long-term wins. The following are the seven projects being evaluated as part of this exercise of change management. They are all from the company Cincom Systems, one of which is a leading provider or channel management, call center and specialized ERP systems globally. The seven projects included in this analysis are listed here:

Integration of the Microsoft Dynamics CRM system to Quota, the previous generation CRM system that runs on a mainframe in Cincinnati.

Product introduction plan for the next generation of Cincom Acquire 2010 that coordinates with Europe and Australia

Integration of Cincom CONTROL 2010 with SAP ERP System

Cincom Call Center legacy system integrated to Microsoft Dynamics CRM

5. Development of Oracle database integration for CONTROL 2010 and Acquire 2010.

6. Development of a reseller strategy in the U.S. that generates over 30% of total revenue

7. Real-time analytics that show the performance of Web-based marketing campaigns across all five product divisions

Analysis of Projects

Integration of the Microsoft Dynamics CRM system to Quota, the previous generation CRM system that runs on a mainframe in Cincinnati


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/>Realistically to integrate the Microsoft Dynamics CRM to Quota, it would take nearly nine months to a year as there is no integration technology in place as of right now. A connector would have to be created specifically for this purpose. The Qualitative Assessment Score for this project is 9, and the unambiguous success rating is 10 as it would be instantly visible if this was accomplished. No longer would entries need to be re-typed into Dynamics CRM or Quota. It would be viewed as highly significant and a signal that the culture was embracing the integration of non-Cincom CRM applications. As a result this would signal a shift in how change was being handled within the company as technology not invented there was being used for a mission critical task (Smollan, Sayers, 2009).

Product introduction plan for the next generation of Cincom Acquire 2010 that coordinates with Europe and Australia

This project could realistically be done within six months and would have a qualitative assessment of eight to be accomplished, yet would generate an unambiguous success level of 10. The visibility of the win would also be 10 as the revenue generated as a result of the launch would be very significant. The CEO of Cincom systems would see this as influential as would the General Managers of specific divisions. As knowledge transfer between countries has been a very difficult task the ability to synchronize this product introduction globally would signal the company had overcome this weakness and was able to change the cultural mindset to more effective information sharing (Mueller, 2009).

Integration of Cincom CONTROL 2010 with SAP ERP System

At present the majority of sales for CONTROL 2010 are in companies already running the SAP ERP system. The effort to make this… READ MORE

Quoted Instructions for "Successful Change Projects" Assignment:

The material here is derived directly from: Kotter J P and Cohen D S (2002), The Heart of Change; Real-Life Stories of How People Change Their Organizations, Harvard Business School Press. ISBN: 1-57851-254-9.

Make a list of projects or tasks that you can identify in your organization (or an organization with which you are familiar) that people in the organization could complete. Only list 5 to 7. The project or tasks could be short-term victories. When you have this list document the following:

• For each item on the list, assess:

o When could the project or task realistically get done? How many months?

o How much effort and expense will it take? Use a qualitative assessment of this and then grade them on a 1 to 10 scale where 1 is almost no effort and 10 is a huge effort and expense.

o Assess how unambiguous the success of the project or task (the win) will be? Use a 1 to 10 scale again.

o How visible will the win be (1 to 10)?

o Will it be viewed as meaningful (1 to 10)?

o Who will see it as meaningful? How influential are the people who will see it as meaningful?

• Now using the assessments from the exercise above, which of the items on your list of short-term wins should receive priority?

o Pick the top five.

o What’s number one? How strongly do you feel about this?

ASSIGNMENT CLARIFICATION

First, you might find that chapter twelve is more helpful than chapter 11. Second, assume that is assignment is relative to a change that is going on in your organization. Fundamentally, I believe the assignment is about how to focus tactical plans to help move an organization toward, into, and out of a change effort. So, it is about how to lead people in planning, organizing, and monitoring decisions and actions that will facilitate a change strategy. You want to ask questions such as, if we focus on taking this action, what will be the effect on the various aspects and stakeholders of the organization? Where can we find the effect that we need? If we take a certain action, what will we need to do to support that action? What else would have to shift, or change, or be stopped? What do we need to do more of? Etc..

Note about “Plagiarism”

Occasionally, students make the mistake of 'going too far in the other direction' and they include too many direct quotes in a submission. If the proportion of quotations in a submission exceeds 20%, then the grade would probably be Fail – even if all the copied materials are properly cited.

How to Reference "Successful Change Projects" Thesis in a Bibliography

Successful Change Projects.” A1-TermPaper.com, 2010, https://www.a1-termpaper.com/topics/essay/successful-change-projects-intent/4267128. Accessed 6 Jul 2024.

Successful Change Projects (2010). Retrieved from https://www.a1-termpaper.com/topics/essay/successful-change-projects-intent/4267128
A1-TermPaper.com. (2010). Successful Change Projects. [online] Available at: https://www.a1-termpaper.com/topics/essay/successful-change-projects-intent/4267128 [Accessed 6 Jul, 2024].
”Successful Change Projects” 2010. A1-TermPaper.com. https://www.a1-termpaper.com/topics/essay/successful-change-projects-intent/4267128.
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[1] ”Successful Change Projects”, A1-TermPaper.com, 2010. [Online]. Available: https://www.a1-termpaper.com/topics/essay/successful-change-projects-intent/4267128. [Accessed: 6-Jul-2024].
1. Successful Change Projects [Internet]. A1-TermPaper.com. 2010 [cited 6 July 2024]. Available from: https://www.a1-termpaper.com/topics/essay/successful-change-projects-intent/4267128
1. Successful Change Projects. A1-TermPaper.com. https://www.a1-termpaper.com/topics/essay/successful-change-projects-intent/4267128. Published 2010. Accessed July 6, 2024.

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