Research Proposal on "Strategic Audit of a Corporation"
Research Proposal 5 pages (1384 words) Sources: 1+
[EXCERPT] . . . .
Strategic AuditCurrent Situation. A. Current Performance
FedEx Corporation (NYSE: FDX) has struggled in the past couple of years as a result of the global economic downturn. For the 2009 fiscal year (year ended May 31, 2009), FedEx earned $35.497 billion in revenue, down from $37.593 billion the year before. The company's net income was $98 million, down from $1.125 billion the year before. FedEx has reported that they are gaining in market share, however, in all of the company's transportation segments (Carey, 2009). Unofficial sources estimate FedEx's share of overnight to be 49%, making it the market leader. The company's share of "fast delivery," a combination of overnight and 2-day, is estimated to be 31%, ranking it just behind USPS and just ahead of UPS (Schult, 2008). In ground shipping, FedEx lags UPS by a significant amount. The return on investment for FedEx last quarter was -0.5%, versus a five-year average of
%, indicating the damage that the economic slowdown has done to the company's performance.
B. Strategic Posture
FedEx is in the shipping business, mostly with respect to overnight shipping and ground package shipping. They also have businesses in office services, freight and customs clearance. The company's mission is vague. It is not measured by performance but focuses on ill-defined inputs such as "superior customer service" and "technological innovation" (FedEx.com, 2009). Objectives are a mix of growth and market share objectives, depending on the region. These objectives can be specific at the business unit level, and are generally congruent with the vague sense of organizational miss
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The company is engaged in multiple strategies. Right now, the focus is on improving efficiency to protect profits during the economic downturn. Aggressive marketing and pricing strategies seek to help build market share. International expansion strategies seek to grow the firm in markets such as China where there remains significant growth potential. The firm's policies include an emphasis on protecting employment for full-time employees, which helps to preserve market share by fostering stronger relationships with customers. An increase on policies to integrate the different business units from the customer perspective is also designed to build market share, particularly in the ancillary business such as freight forwarding and customs clearance. The company's missions largely reflect domestic priorities, since North America is the key business driver. Focus on international operations remains on growth, and largely supports the North American business except in key Asian markets.
II Corporate Governance
The current board is almost entirely independent, save for Fred Smith. They come from a diverse range of industries and aside from Smith do not own significant amounts of FedEx stock. FedEx stock is publicly trade. There are not different classes. Some board members have international experience (CEO of Diageo, for instance). Few have strong financial experience, however. Board members have varying amounts of tenure with the company. For the most part, board members stay clear of strategic decisions. They perform audit functions and set compensation but let the firm's executives run the company. Incentive compensation is in the form of cash bonuses, not options.
Fred Smith is the CEO. Each operating company has its own CEO and there are corporate-level executives for the group. Management is autocratic and decentralized. Major decisions are made at head office and diffused throughout the organization from there. Top management has limited international experience, although the company is building international experience in some of the next generation of executives. The members of the executive team have been with FedEx for many years. None have come from a firm that has been taken over -- all came up through Express. There were internal hires who evolved into their current roles as the company grew.
Top management has been responsible for company performance, as it directs the firm's reaction to the external economic environment. The company has a systematic approach to strategic management and is heavily involved in the process. Top management does not generally interact much with lower level management, but does with the board. FedEx is generally an ethical company, and its employment policies demonstrate a high degree of social responsibility. Management is sufficiently skilled to take the company forward.
III Opportunities… READ MORE
Quoted Instructions for "Strategic Audit of a Corporation" Assignment:
PLEASE MAKE IT CUSTOM
Analyze a (global) FORTUNE 500 company (other than Nestle, Proctor & Gamble, Levi Strauss, Starbucks, Merck, Kraft, Apple, or Dell)
I. Current Situation
A. Current Performance
How did the corporation perform the past year overall in terms of return on investment,
market share and profitability?
B. Strategic Posture
What are the corporation*****s current mission, objectives, strategies and policies?
1. Are they clearly stated or are they merely implied from performance ?
2. Mission: What business(es) is the corporation in? Why?
3. Objectives: What are the corporate, business, and functional objectives?
Are they consistent with each other, with the mission and with the internal and
external environments?
4. Strategies: What strategy or mix of strategies is the corporation following?
Are they consistent with each other, with the mission, objectives, and
strategies, and with the internal and external environments?
5. Policies: What are they? Are they consistent with each other, with the
mission, objectives and strategies and with the internal and external
environments?
6. Do the current mission, objectives, strategies and policies reflect the
corporation*****s international operations, whether global or multidomestic?
II. Corporate Governance
A. Board of Directors
1. Who are they? Are they internal or external?
2. Do they own significant shares of stock?
3. Is the stock privately held or publicly traded? Are there different classes of
stock with different voting rights?
4. What do they contribute to the corporation in terms of knowledge, skills,
background, and connections? If the corporation has international operations,
do board members have international experience?
5. How long have they served on the board?
6. What is their level of involvement in strategic management? Do they merely
rubberstamp top management*****s proposals or do they actively participate and
suggest future directions?
1. Source: Essentials of Strategic Management Thomas L. Wheelen and J. ***** Hunger
Prentice Hall
B. Top Management
1. What person or group constitutes top management?
2. What are top management*****s chief characteristics in terms of knowledge, skills,
background and style? If the corporation has international operations, does top
management have international experience? Are executives from acquired
companies considered part of the top management team?
3. Has top management been responsible for the corporation*****s performance over
the past few years? How many managers have been on their current position
for less than three years? Were they internal promotions or external hires?
4. Has it established a systematic approach to strategic management?
5. What is its level of involvement in the strategic management process?
6. How well does top management interact with lower-level managers and with
the board of directors?
7. Are strategic decisions made ethically in a socially responsible manner?
8. What role so stock options play in executive compensation?
9. Is top management sufficiently skilled to cope with likely future challenges?
III. External Environment: Opportunities and Threats
(SWOTs)
A. Societal Environment
1. What general environment forces are currently affecting both the corporation
and the industries in which it competes? Which present current or future threats?
Opportunities?
a. Economic
b. Technological
c. Political-legal
d. Sociocultural
2. Are these forces different in other regions of the world?
B. Task Environment
1. What forces drive industry competition? Are these forces the same globally or
do they vary from country to country?
a. Threat of new entrants
b. Bargaining power of buyers
c. Threat of substitutes products or services
d. Bargaining power of suppliers
e. Rivalry among competing firms
f. Relative power of unions, governments, special interest groups, etc.
2. What key factors in the immediate environment (that is, customers,
competitors, suppliers, creditors, labor unions, governments, trade associations,
interest groups, local communities, and shareholders) are currently affecting the
corporation? Which are current or future threats? Opportunities?
C. Summary of External Factors (List in EFAS Table)
Which of these forces and factors are the most important to the corporation and to the
industries in which it competes at the present time? Which will be important in the
future?
IV. Internal Environment: Strengths and Weaknesses
(SWOTs)
A. Corporate Structure
1. How is the corporation structured at present?
a. Is the decision-making authority centralized around one group or
decentralized to many units?
b. Is it organized on the basis of functions, projects, geography, or some
combination of these?
2. Is the structure clearly understood by everyone in the corporation?
3. Is the present structure consistent with current corporate objectives, strategies,
policies, and programs, as well as with the firm*****s international operations?
4. In what ways does this structure compare with those of similar corporations?
B. Corporate Culture
1. Is there a well-defined or emerging culture composed of shared beliefs,
expectations, and values?
2. Is the culture consistent with the current objectives, strategies, policies, and
programs?
3. What is the culture*****s position on important issues facing the corporation (that
is, on productivity, quality of performance, adaptability to changing
conditions, and internationalization)?
4. Is the culture compatible with the employees***** diversity and backgrounds?
5. Does the company take into consideration the values of each nation*****s culture in
which the firm operates?
C. Corporate Resouces
1. Marketing
a. What are the corporation*****s current marketing objectives, strategies,
policies, and programs?
i. Are they clearly stated, or merely implied from performance
and/or budgets?
ii. Are they consistent with the corporation*****s mission, objectives,
strategies, policies and with internal and external environments>
b. How well is the corporation performing in terms of analysis of market
position and marketing mix (that is, product, price, place and
promotion) in both domestic and international markets? What
percentage of sales comes from foreign operations? Where are current
products in product life cycle?
i. What trends emerge from this analysis?
ii. What impact have these trends had on past performances and
how might these trends affect future performance?
iii. Does this analysis support the corporation*****s past and pending
strategic decisions?
iv. Does marketing provide the company with a competitive
advantage?
c. How well does this corporation*****s marketing performance compare with
that of similar corporations?
d. Are marketing managers using accepted marketing concepts and
techniques to evaluate and improve product performance? (Consider
product life cycle, market segmentation, market research, and product
portfolios.)
e. Does marketing adjust to the conditions in each country in which it
operates?
f. What is the role of the marketing manager in the strategic management
process?
2. Finance
a. What are the corporation*****s current financial objectives, strategies,
policies, and programs?
i. Are they clearly stated or merely implied from performance
and/or budgets?
ii. Are they consistent with the corporation*****s mission, objectives,
strategies, policies and with internal and external environments?
b. How well is the corporation performing in terms of financial analysis?
(Consider ratios, common-size statements, and capitalization structure.)
How balanced in terms of cash flow is the company*****s portfolio of
products and businesses?
i. What trends emerge from this analysis?
ii. Are there any significant differences when statements are
calculated in constant versus reported dollars?
iii. What impact have these trends had on past performance and
how might these trends affect future performance?
iv. Does this analysis support the corporation*****s past and pending
strategic decisions?
v. Does finance provide the company a competitive advantage?
c. How well does this corporation*****s financial performance compare with
that of similar corporations?
d. Are financial managers using accepted financial concepts and
techniques to evaluate and improve current corporate and divisional
performance? (Consider financial leverage, capital budgeting, ratio
analysis, and managing foreign currencies.)
e. Does finance adjust to the conditions in each country in which the
company operates?
f. What is the financial manager*****s role in the strategic management
process?
3. Research and Development (R&D)
a. What are the corporation*****s current R&D objectives, strategies, policies
and programs?
i. Are they clearly stated, or merely implied from performance or
budgets?
ii. Are they consistent with the corporation*****s mission, objectives,
strategies, policies and with internal and external environments?
iii. What is the role of technology in corporate performance?
iv. Is the mix of basic, applied and engineering research
appropriate given the corporate mission and strategies?
v. Does R&D provide the company with a competitive advantage?
b. What return is the corporation receiving from its investment in R&D?
c. Is the corporation competent in technology transfer? Does it use
concurrent engineering and cross-functional work teams in product and
process design?
d. What role does technological discontinuity play in the company*****s
products?
e. How well does the corporation*****s investment in R&D compare with the
investments of similar corporations?
f. Does R&D adjust to the conditions in each country in which the
company operates?
g. What is the role of the R&D manager in the strategic management
process?
4. Operations and Logistics
a. What are the corporation*****s current manufacturing/service objectives,
strategies, policies and programs?
i. Are they clearly stated, or merely implied from performance or
budgets?
ii. Are they consistent with the corporation*****s mission, objectives,
strategies, policies and with internal and external environments?
b. What is the type and extent of operations capabilities of the
corporation? How much is done domestically versus internationally?
Is the amount of outsourcing appropriate to be competitive? Is
purchasing being handled appropriately?
i. If the corporation is product-*****, consider plant facilities,
type of manufacturing system (continuous mass production
intermittent job shop, or flexible manufacturing), age and type
of equipment, degree and role of automation and/or robots, plant
capacities and utilization, productivity ratings, availability and
type of transportation.
ii. If the corporation is service-*****, consider service facilities
(hospital, theater, or school buildings), type of operations
systems (continuous service over time to same clientele or
intermittent service over time to varied clientele), age and type
of supporting equipment, degree and role of automation and use
of mass communication devices (diagnostic machinery,
videotape machines), facility capacities and utilization rates,
efficiency ratings of professional and service personnel and
availability and type of transportation to bring service staff and
clientele together.
c. Are manufacturing or service facilities vulnerable to natural disasters, local or
national strikes, reduction or limitation of resources from suppliers, substantial
cost increases of materials, or nationalization by governments?
d. Is there an appropriate mix of people and machines, in manufacturing firms, or
of support staff to professionals (in service firms)?
e. How well does the corporation perform relative to the competition? Is it
balancing inventory costs (warehousing) with logistical costs (just-in-time)?
Consider costs per unit of labor, material, and overhead; downtime; inventory
control management and scheduling of service staff; production ratings; facility
utilization percentages; and number of clients successfully treated by category
(if service firm) or percentage of orders shipped on time (if product firm).
i. What trends emerge from this analysis?
ii. What impact have these trends had on past performance and how might
these trends affect future performance?
iii. Does this analysis support the corporation*****s past and pending strategic
decisions?
iv. Does operations provide the company with a competitive advantage?
f. Are operations managers using appropriate concepts and techniques to evaluate
and improve current performance? Consider cost systems, quality control and
reliability systems, inventory control management, personnel scheduling,
TQM, learning curves, safety programs, and engineering programs that can
improve efficiency of manufacturing or of service.
g. Does operations adjust to the conditions in each country in which it has
facilities?
6. Information Systems (IS)
a. What are the corporation*****s current IS objectives, strategies, policies and
programs?
i. Are they clearly stated, or merely implied from performance and/or
budgets?
ii. Are they consistent with the corporation*****s mission, objectives,
strategies, policies, and with internal and external environments?
b. How well is the corporation*****s IS performing in terms of providing a useful
database, automating routine clerical operations, assisting managers in making
routine decisions, and providing information necessary for strategic decisions?
i. What trends emerge from this analysis?
ii. What impact have these trends had on past performance and how might
these trends affect future performances?
iii. Does this analysis support the corporation*****s past and pending strategic
decisions?
iv. Does IS provide the companu with a competitive advantage?
c. How does this corporation*****s IS performance and state of development compare
with that of similar corporations***** Is it appropriately isomg the Internet,
intranet and extranets?
d. Are IS managers using appropriate concepts and techniques to evaluate and
improve corporate performance? Do they know how to build and manage a
complex database, establish Web sites with firewalls, conduct system an*****s,
and implement interactive decision-support systems?
e. Does the company have a global IS and Internet presence? Does it have
difficulty moving data across national boundaries?
f. What is the role of the IS manager in the strategic management process?
D. Summary of Internal Factors (List in IFAS Table)
Which of these factors are core competencies?
Which, if any, are distinctive competencies?
Which of these factors are the most important to the corporation and to the industries in
which it competes at the present time? Which might be important in the future?
V. Analysis of Strategic Factors (SWOT)
A. Situational Analysis (List in SFAS Table)
What are the most important internal and external factors (Strengths, Weaknesses,
Opportunities, Threats) that strongly affect the corporation*****s present and future
performance? List eight to ten strategic factors.
B. Review of Mission and Objectives
1. Are the current mission and objectives appropriate in light of the key strategic
factors and problems?
2. Should the mission and objectives be changed? If so, how?
3. If changed, what will be the effect on the firm?
VI. Strategic alternatives and Recommended Strategy
A. Strategic Alternatives (See Towns Matrix)
1. Can the current or revised objectives be met by the simple, more careful
implementing of current strategies? (for example, fine-tuning them?)
2. What are the major feasible alternative strategies available to this corporation?
What are the pros and cons of each? Can corporate scenarios be developed
and agreed upon? (Alternatives must fit societal environment, industry and
company for next 3 to 5 years,)
a. Consider stability, growth, and retrenchment as corporate strategies.
b. Consider cost leadership and differentiation as business strategies.
c. Consider any functional strategic alternatives that might be needed to
reinforce an important corporate or business strategic alternative.
B. Recommended Strategy
1. Specify which of the strategic alternatives you recommend for the corporate,
business and functional levels of the corporation. Do you recommend
different business or functional strategies for different units of the corporation?
2. Justify your recommendation in terms of its ability to resolve both long- and
short-term problems and effectively deal with the strategic factors.
3. What policies should be developed/ revised to guide effective implementation?
4. What is the impact of your recommended strategy on the company*****s core and
distinctive competencies?
VII. Implementation
A. What kinds of programs and action plans (for example, restructuring the corporation
or instituting TQM) should be developed to implement the recommended strategy?
1. Who should develop these programs?
2. Who should be in charge of these programs?
B. Are the programs financially feasible? Can pro forma budgets be developed and
agreed upon? Are priorities and timetables appropriate to individual programs?
C. Will new standard operating procedures need to be developed?
VII. Evaluation and Control
A. Is the current information system capable of providing sufficient feedback on
implementation activities and performance? Can it measure strategic factors?
1. Can performance results be pinpointed by area, unit, project, or function?
2. Is the information timely?
B. Are adequate control measures in place enable the recommended strategic plan?
1. Are appropriate standards and measures being used?
2. Are reward systems capable or recognizing and rewarding good performance?
How to Reference "Strategic Audit of a Corporation" Research Proposal in a Bibliography
“Strategic Audit of a Corporation.” A1-TermPaper.com, 2009, https://www.a1-termpaper.com/topics/essay/strategic-audit-current-situation/55533. Accessed 3 Jul 2024.
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