Research Paper on "Retention Process in Healthcare Sector"

Research Paper 4 pages (1427 words) Sources: 5

[EXCERPT] . . . .

The reason why the communication of the doctors and the patients are important at the time of departure of a patient is that once an individual leaves the hospital after recovery from a serious ailment he is often obliged rather keen to visit the doctor after the discharge from the hospital so at this point of time the responsibility of care taking shifts from the medical staff to the patient himself as from now on onwards he will himself take the medicines and will equally take care about his health. If the doctor and the medical staff will take the fact for granted that; the patient is wise enough to take the responsibility; than this might worsen the condition of patient and can be fatal at times. So proper communication is the key to advance and succeed in all the professions and particularly the medial professional as they are the building blocks of a healthy society (Hougaard, Osterdal & Yu, 2011).

Retention

Things do not appear as what they are, but what we perceive them. Perception is a process of giving meaning to sensory stimuli. The importance of perception can be gauged by not so true a comment made by someone which says, "Perception is reality." People do not live on the basis of reality; they live on the basis of perception. When the thing is so important then businesses cannot ignore it. They have to accommodate or even make the pivotal point to develop the product or service or its positioning

Perception about a thing transforms itself into an opinion which is the affective part of the attitude. Through opinion in fact people show their preferences. So, it can be said that perception is in fact the preference. There is no one who would like his product or service to be the least preferred or not preferred. The whole line of reasoning points to the fact that a businessman cannot afford the perception of free float. He wants the product or service to have a particular positioning and that is only possible when perceptions are directed (Quinn, 2002).

The perceptual process takes place in four steps which are as follows:

Pre-attentive Processing

Perceptual Selection

Perceptual Organization

It is the customer's evaluation of the product or service on the basis of overall performance of product or service. Perceived quality is a construct which is based on comparison. The perceived performance of the product or service is compared with any of the two separately or collectively. The two comparison bases are expectation and evaluative standards. The expectation of a person is formed by the experiences which he or she had prior to the use of that product or service. Evaluative standards are set by group effect. One culture which is a type of group considers one aspect of a product or service to be more important while the other can think the same to be of no or less value

Quality is one of the terms which have come up with numerous definitions. This having numerous definitions is possible as there are three different perspectives. Quality for producer, quality for marketer and quality for consumer have different meaning. The two large grouping of definition are given by researchers (Seidman, 2010)

Conclusion

Hence by understanding the healthcare system and the safety polices cultivated in the health care sector of USA by the Joint Commission it becomes vivid that the responsibility of the physician does not ends at the discharge of the patients but they ends and extends up to the proper communication with the patients to the time of discharge and till the first appointment

References

Casey, D.E. (2011). Demand Better! Revive Our Broken Healthcare System. Inquiry, 48(3), 260+.

Ewert, B. (2009). Economization and Marketization in the German Healthcare System: How Do Users Respond?. German Policy Studies, 5(1), 21+.

Hougaard, J.L., Osterdal, L.P., & Yu, Y. (2011). The Chinese Healthcare System. Applied Health Economics and Health Policy, 9(1), 1+.

Quinn, J.F. (2002). Revisioning the Nursing Shortage: a Call to Caring for Healing the Healthcare System. Frontiers of Health Services Management, 19(2), 3

Seidman, G.I. (2010). Is a Flat-line… READ MORE

How to Reference "Retention Process in Healthcare Sector" Research Paper in a Bibliography

Related Research Papers:

Insurance Healthcare Research Paper

Health Care System

United States Health Care System

An increase in the concentration of the health care costs and quality assurances within the context of the health reforms continue to… read more

Research Paper 8 pages (2587 words) Sources: 8 Topic: Healthcare / Health / Obamacare

---

Strategic Marketing and Health Care Research Paper

Healthcare Strategic Marketing

Marketing in the healthcare sector is an interesting endeavor to engage in, given that healthcare is considered an integral part of an individual's daily maintenance of his/her… read more

Research Paper 4 pages (1174 words) Sources: 0 Topic: Healthcare / Health / Obamacare

---

Rural Healthcare Term Paper

Rural Healthcare Facilities

Context of the Problem

Twenty-five percent of the total population in the United States are living in rural areas and compared with urban Americans and healthcare facilities… read more

Term Paper 20 pages (5552 words) Sources: 10 Style: APA Topic: Healthcare / Health / Obamacare

---

Role of Personality and Emotions in Healthcare Thesis

Emotional Management and Personality as Formalized Instruments of Medical Treatment

In Western medicine, treatment is typically defined according to surgical, chemical or mechanistic attention toward symptoms and ailment origins. This… read more

Thesis 13 pages (3825 words) Sources: 9 Style: APA Topic: Healthcare / Health / Obamacare

---

Health Care Systems Management Dissertation

Health Care Systems Management

As the society grew and evolved, its focus on healthcare increased and it has eventually come to a situation in which the life expectancy at birth… read more

Dissertation 35 pages (9550 words) Sources: 20 Topic: Israel / Palestine / Arab World

---

View 100+ more related papers  >>