Thesis on "Riordan Corporate Compliance Plan"

Thesis 7 pages (1948 words) Sources: 4 Style: APA

[EXCERPT] . . . .

Riordan Corporate Compliance Plan

Riordan Manufacturing

Riordan Manufacturing is an international plastic producer, which has along the years managed to create and sustain a stable relationship network with various stakeholders across the globe. The company's future plans focus on strengthening Riordan's position within the global industry and consolidating the role it plays.

Yet, this massive success comes with a massive responsibility -- that of doing right by all of our shareholders, be them organizational staff members, customers, shareowners, purveyors, governmental agencies, non-governmental institutions, the general public and so on. All these responsibilities are gathered up in this report of compliance, in which the main elements of compliance -- the alternative dispute resolution, the enterprise and product liability, the international law, the tangible and intellectual property, the legal forms of business and the governance -- are all highlighted.

Alternative Dispute Resolution

Whenever a dispute arises, the executive team at Riordan Manufacturing strives to resolve it in-house, without the implication of tertiary parties and without a necessity of going to trial. The first step is that of being informed of the existence of a dispute or a breaching of contractual terms. Therefore, the company encourages all staff members to come forward whenever they have information on wrongful operations and actions; the company ensures confidentiality so that the employees coming forward do not have to fear any professional consequences from peers and supervisors.

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e, the Compliance Officer will contact the company President Dr. Michael Riordan as well as Lowell Bradford, the chief of the Legal Counsel. The counsel formed will verify the information received and will establish the truth and severity behind the allegations. If the accusation proves right and the action is a criminal one, then the company will contact the legal authorities. If the action is non-penal, the matter will be resolved in house.

In either case, Riordan is open to resolving the dispute through several alternative methods, as they might prove to the benefit of the parties. The first alternative is that of opening communications channels between the parties and beginning negotiations. The second opportunity is that of appointing an independent mediator to listen to the accusations of the parties and make an informed and objective suggestion; in most cases, the suggestion of the mediator is non-binding, but the parties take it into consideration. A third ADR available to us at this stage is that of arbitration. Similar to the mediation technique, arbitration sees that an independent arbitrator is appointed to listen to the sides and make a ruling; in this case, the decision made by the arbitrator is binding as both parties involved had previously agreed to obey the ruling.

3. Enterprise and product liability

Riordan Manufacturing is committed to producing and delivering high quality products. Additionally, we ensure that all items we manufacture are secured by the laws of patents and that no laws or industry regulations are broken. By this endeavor, the company strives to ensure that the rights of all categories of stakeholders are upheld. Consequently then, it is natural for us to take full responsibility for the damage any one of our products or employees might do to the general public, to the purveyors or to the other stakeholder categories.

Any employee who, by his intentional actions, brings jeopardy to the organization shall be held reliable. The organization will respond in front of the damaged individuals or groups of individuals and will make sure that the enforceable regulations are applied to each particular case.

Any product that sells to the public and is below the approved standards of quality, or for any reason dependent on the organization, fails to function at the required standards or harms the user, shall constitute grounds for product liability. The company will answer to the users individually, depending on the scenario of each situation. The general desire is to resolve the complaints in house, but in several cases, it is possible to solve them in judicial courts. It is however necessary that the party considering the company the culprit for any damage suffered should prove he is in the right.

The company describes its stand on enterprise and product liability in the individual contracts signed with each party, be it customer or purveyor; Riordan is as such liable to the extent agreed upon contract and within the limitations imposed by the current legislation.

4. International law

Given the global presence of Riordan, a challenge raises in the necessity for the plastic manufacturer to function in accordance to the laws of the United States, the laws of international institutions regulating global operations, as well as the regulations imposed in the foreign countries in which Riordan operates.

Riordan complies with the regulations of friendly competition, employee safety and human rights in all of the countries in which it operates. We are committed to upholding human rights wherever we operate; we shall not employ children nor shall we ask our employees to work in unsafe and unsanitary conditions. We remunerate our employees at market competitive salaries and we as such allow them to enhance their living standards.

Furthermore, we strive to support the development of the national and international communities in which we operate. We have become involved in several social programs, such as the sponsoring of social events or the granting of education scholarships. We have also supported the development and sustainability of the communities by respecting all environmental laws instated in each of the individual locations. We have even taken one step ahead and strived harder to safeguard the well-being of the surrounding environments through the development and implementation of socially and environmentally responsible agendas.

Additionally, we have never nor we ever intend to offer or receive gifts to and from the national authorities in exchange for favors. Employees who are aware of such attempts are encouraged to denounce them.

In order to construct new and reliable relationships, we have, and will continue to do so, organized special events throughout which we interact with various categories of stakeholders. At these events, we often serve appetizers and refreshments or sample products. If members of the public sector happen to attend these gatherings, they should state their function and would not as such receive our gifts so that they are not mistaken for bribes.

5. Tangible and intellectual property

In terms of our tangible property, Riordan values all of its assets and uses them in a responsible manner so as to ensure that they generate additional value to the entity. All the property we have is legal and has been purchased with the accompanying documentation. The properties are being verified gradually to ensure that they still comply with the quality standards requirements. The machineries are being checked twice a year, unless they required more often or special treatment. The equipments are often replaced to meet the highest standards.

The material assets are protected through responsible every day operations, as well as through the various insurance agreements signed with financial institutions.

The intellectual property is safeguarded through patents. Whenever a new plastic product is manufactured, the company has it labeled and patented to ensure its origins and its rights. Relative to the intangible assets of the organization, such as software applications, these are all purchased and used under the adequate license agreements of the developers and the vendors. None of the employees are allowed or encouraged to use pirated software; if they do, they will suffer the consequences. Similar to the material assets, the Riordan managerial team strives to replace the intangible assets as often as possible with newer and better technologies.

In order to ensure that both tangible as well as intellectual properties are being adequately used to generate more organizational value, the company presents its employees with training programs that reduce the risks of mis-operations and operational hazards. These training sessions ensure increased operational efficiency, high quality end products, as well as stimulate the staff members by supporting their professional formation.

6. Legal forms of business

Riordan Manufacturing's main activity is that of producing plastic. In our endeavors however, we are placed in situations when we have to conduct complementary activities as well. We for instance negotiate contracts with various suppliers and purchase several commodities form them. We also employ individuals to work for us in various positions; most of our employees are workers in the blue-collar sector, while some of them are administrative staff, in the white collar section. In our role as employer, we perform several business operations, such as training, remuneration or conflict management.

Once our product is complete, we are presented with the necessity of finding vendors. We most often distribute our own products to wholesalers, which then sell the items to individual buyers. Finally, in our quality of economic agent, we are often forced to retrieve new financial resources and we as such need to increase our capital. We most often do this by contracting bank loans, but we at times also issue equity. So the relations with the shareowners and the creditors… READ MORE

Quoted Instructions for "Riordan Corporate Compliance Plan" Assignment:

Corporate Compliance Plan

Resource: Riordan Manufacturing

Create a Corporate Compliance Plan of no more than 10 pages for Riordan. The plan must synthesize your learning and apply legal principles of business management. Focus your plan on managing the legal liabilities of Riordan officers and directors.

Address the following in your plan:

ADR

Enterprise and product liability

International law

Tangible and intellectual property

Legal forms of business

Governance

Create your plan as if you were distributing it to officers and directors.

Outline prevention and management guidelines of aspects listed above. Use previous individual assignments to bring insight to this project.

Implement enterprise risk management based on Committee of Sponsoring Organizations of the Treadway Commission (COSO) recommendations, which may structure your plan. Incorporate key concepts from your readings as needed.

Address specific laws or aspects Riordan must adhere to and outline steps for employees to adhere to them. The plan must also address how to handle situations when laws are violated or in question, such as when to call in legal counsel, what rights employees have, or who to turn to when actions are taken against Riordan.

Format your plan according to APA standards.

Riordan Manufacturing recognizes that being a global plastic producer involves significant legal and ethical responsibility. This responsibility extends not only to their consumers, but also to the many companies and agencies Riordan works with, as well as fellow employees, and indeed, the public at large.

The following Compliance Plan was adopted as a guide for each employee*****s conduct so that Riordan may fulfill its obligations to observe the laws and public policies affecting its business; and to deal fairly with Riordan employees and communities it operates in.

This Compliance Plan will contain resources to help resolve any question about appropriate conduct in the work place, as well as provide guidance which will ensure that our work is done in an ethical and legal manner. For the Compliance Plan to be effective, it must have the cooperation of all employees. Your adherence to its *****, as well as its specific provisions is absolutely critical to Riordan*****s future.

Directives for Key Personnel

The effectiveness of the Compliance Plan depends largely on the leadership efforts of key personnel at Riordan. The officers and directors of Riordan must ensure that those on their team have sufficient information to comply with the laws, regulations, and policies, as well as the resources to resolve ethical dilemmas. It is the responsibility of the key personnel to create a culture within Riordan which promotes the highest standards of ethics and compliance; Riordan expects its leaders to set an example and be in every respect a model. We must never sacrifice ethical and complaint behavior in the pursuit of business objectives. The key personnel of Riordan will be held responsible for ensuring and accomplishing the following goals:

*****¢ Maintain compliance standards and procedures reasonably designed to reduce the risk of criminal conduct and other violations

*****¢ Never to delegate discretionary authority to any individual whom it knows, or through the exercise of due diligence should have known, had a propensity to engage in legal activities.

*****¢ Always to take reasonable steps to communicate effectively in order to achieve compliance for all employees, consumers, and companies and agencies Riordan works with.

*****¢ Implement and maintain monitoring and auditing systems that are reasonably (without the fear of retribution) designed to detect unethical/wrongful behavior or criminal conduct by employees and other third parties that Riordan works with.

*****¢ Cooperate to the fullest extent reasonable and practical with appropriate federal, state, and local authorities investigating a potential violation of law; never to conceal, destroy, or tamper with evidence.

Reporting Potential Compliance Plan Violations

It is Riordan*****s desire for the Compliance Plan to aid in the identification and correction of any actual or perceived violations of any applicable rules and regulations. In order to attain this goal, the Plan imposes a duty on all employees to report to designated individuals listed below.

1. Compliance Officer ��

2. Director of Human Resources �� Yvonne McMillan (YM@Riordan.com )

3. Safety Manager �� Chad Sterkin (CS@Riordan.com )

4. Employee Relations Manager �� Andrea Gamby (AG@Riordan.com )

Corporate Compliance Officer - responsible for overseeing the Corporate Compliance Plan; reviewing agency policies and procedures, recommending changes or new policies and procedures; overseeing administration of agency risk assessment relative to Compliance issues and recommending changes in procedures as a result of Risk Assessment; developing and implementing internal audit procedures relative to Corporate Compliance issues; maintaining a library of regulations, agency policies and procedures; Overseeing the implementation of Corporate Compliance training program, including conducting of training sessions for staff; investigating matters related to Corporate Compliance issues, including employee, consumer, and/or payor complaints; developing and implementing employee feedback loop which encourages employees to report potential problems without fear of retaliation (CCP, 2009).

Director of Human Resources �� Develops policy and directs and coordinates human resources activities, such as employment, compensation, labor relations, benefits, training, and employee services (Riordan, 2004).

Safety Manager �� Plans, directs and implements organization safety program to ensure safe, healthy, and accident-free work environment (Riordan, 2004).

Employee Relations Manager �� Supervises employee-related programs, manages resolution of employee relations problems and develops new employee-related programs (Riordan, 2004).

Procedure for Potential Compliance Violations

Riordan expects all employees to report potential violations/irregularities of the Compliance Plan in writing or via internal e-mail system; Riordan will maintain confidentiality of the reporter to the extent permitted by law. The Compliance Officer shall receive copies of all reports within 24 hours of the incident. The Compliance Officer will review each report and notify the President, Dr. Michael Riordan, and Chief Legal Counsel, Lowell Bradford of any allegations of criminal wrongdoing. The Compliance Officer and the Chief Legal Counsel will determine whether the alleged wrongdoing is a violation of a law. To prevent the risk of economic injury and to protect Riordan*****s reputation the Compliance Officer in conjunction with the Chief Legal Counsel and President shall take an action to commensurate the gravity of the allegation to determine if the allegation is valid and what corrective actions should be imposed.

Employee Disciplinary Procedures

The Office of Human Resources, in conjunction with the Compliance Officer will implement an effective, uniform disciplinary program to prevent violation of the Plan and to discipline employees who fail to detect or fail to report detected violations. The major purpose of any disciplinary action is to correct the problem, prevent recurrence, and prepare the employee for satisfactory performance in the future. Although employment at Riordan is based on mutual consent, both, Riordan and the employee have the right to terminate employment at will, with or without case or advance notice (Riordan, 2004).

Disciplinary action may call for any of 4 steps (possible bypass of one or more steps):

1. Verbal warning

2. Written warning

3. Suspension with or without pay

4. Termination of employment

Here are some examples of violations of the Compliance Plan that may result in one or more disciplinary action mentioned above:

*****¢ Negligently or intentionally providing false or misleading information to Riordan, its key personnel, and other third parties that Riordan is working with

*****¢ Negligent or intentional violation of any federal, state, or local law regulation

*****¢ Failure to report another employee*****s conduct which violates any law or regulations

*****¢ Failure or refusal to cooperate with any Riordan*****s investigation

*****¢ Engaging in any other conduct which fails to comply with the duties and prohibitions, expressed or implied, set forth in the proposed Compliance Plan for Riordan

In the case of officers and directors of Riordan:

*****¢ Failure to exercise adequate supervision of subordinate personnel where such failure leads, directly or indirectly, to a compliance incident

*****¢ Direct and indirect retaliation against any employee who in good faith reports a compliance incident

Employment Policies

Riordan is committed to employing only United States citizens and aliens who are legally authorized to work in the United States, however do not unlawfully discriminate on the basis of citizenship or national origin (Riordan, 2004). Under the Title VII of the Civil Rights Act of 1964, Equal Pay Act of 1963, Age Discrimination in Employment Act of 1967, Title I and Title V of the Americans with Disabilities Act of 1990, Sections 501 and 505 of the Rehabilitation Act of 1973, and Civil Rights Act of 1991 Riordan strongly supports equal employment and advancement opportunities for all persons without regard to race, color, religion, sex, national origin, age, disability or any other status protected by the law (EEOC, 2009). Any issues or concerns about any type of discrimination in the workplace are encouraged to be brought to the attention of any supervisor or the Human Resources Director - Yvonne McMillan (YM@Riordan.com). Further, anyone found to be engaging in any type of unlawful discrimination will be subject to disciplinary action, up to and including termination of employment (Riordan, 2004).

Sexual and Other Unlawful Harassment

Riordan is committed to providing a work environment that is free from all forms of discrimination and conduct that can be considered harassing, coercive, or disruptive, including sexual harassment. Actions, words, jokes, or comments based on an individual sex, race, color, national origin, age, religion, disability, sexual orientation, or any other legally protected characteristic will not be tolerated. Any concerns about Sexual and other Unlawful Harassment can be raised without the fear or reprisal or retaliation. Confidentiality of any witnesses or the alleged harasser will be protected to the fullest possible extent (Riordan, 2004).

Compliance with Environmental and Safety Laws

The Occupational Safety and Health Act (OSHA) is a top priority at Riordan. Employees and supervisors receive periodic workplace safety training which covers potential safety and health hazards and work practices and procedures to avoid or eliminate hazards (Riordan, 2004). All employees are expected to obey all safety rules and use caution in their work activities. Any questions or concerns regarding occupational safety must be addressed to Riordan*****s Safety Manager �� Chad Sterkin (CS@Riordan.com). In the case of a legal claim matter, including Alternative Dispute Resolution such as mediation and negotiation, please forward all correspondence to the law firm representing Riordan - Litteral & Finkel.

License and Certification Renewals

All Riordan employees, as well as individuals retained as independent contractors, in position which requires licenses, certifications, or other credentials are responsible for maintaining the current status of their credentials and shall comply at all times with Federal and State requirements applicable to their respective job assignment. To ensure compliance, Riordan will require evidence of current license and credential status.

Security Breaches

At Riordan we consider security breaches very serious. No employee shall disclose or permit the disclosure of, or discuss any proprietary Riordan information data. In case of improper use, disclosure of trade secrets or confidential business information an employee will be subject to disciplinary action, up to and including termination of employment and legal action, even if such breach was unintentional (Riordan, 2004). Confidential information is vital to the interests and success of Riordan. The following examples of confidential information include but not limited to:

*****¢ Sales Data

*****¢ Compensation Data

*****¢ Customer Lists

*****¢ Financial Information

*****¢ Marketing Strategies

*****¢ New Materials Research

*****¢ Pending Projects and Proposals

*****¢ Proprietary Production Processes

*****¢ R&D Strategies

*****¢ Scientific Data, Formulae, Prototypes

*****¢ Technological Data and Prototypes

Integrity of Financial Reporting

Under the Sarbanes-Oxley Act of 2002, Riordan*****s management shall ensure that assets and liabilities are accounted for properly in compliance with all tax and financial requirements and saved for at least 5 year period (SearchCIO, 2009). Management shall also ensure that no false or artificial Riordan*****s records are made, and that there are no unrecorded Riordan*****s assets. All Riordan*****s reports of income, expense, assets and liabilities submitted to the governmental authorities shall be accurately made, all transactions shall be executed in accordance with management*****s authorization, and access to assets shall be permitted only in accordance with such authorization. Any employee who knows or has reason to believe that a transaction is not recorded in compliance with the above requirements shall promptly report such matter to the Director of Accounting and Finance �� Donald Bryson (DB@Riordan.com).

International Business Practices

In the global economy today, Riordan may encounter standards of conduct in business affairs of other nation that differ dramatically from those of the United States. Riordan expects all employees conducting business in China to comply with the local code and laws. No fee, commission, bribe or other thing of value shall be directly or indirectly made, offered, or paid to any elected, appointed, or ruling foreign government official, head of state, or political party for the purpose of influencing any decision within the influence of such official or head of state. Furthermore, no Riordan employee may make any improper payment to any official or employee of any foreign government, or any foreign commercial non-government customer.

Integrity of Business Practices and Adherence to Code

The successful business operation and reputation of Riordan is built upon the principles of fair dealing and ethical conduct of our employees. Riordan*****s continued success is dependent upon its customer*****s trust; all employees owe a duty to Riordan, customers, and shareholders to act in ways that will merit the continued trust and confidence of the public.

This Compliance Plan has been carefully designed to ensure that Riordan will comply with all applicable laws and regulations, and it is expected of the top management, directors, officers, and employees to conduct business in accordance with the letter, *****, and intent of all relevant laws and to refrain from any legal, dishonest, or unethical conduct. The design of the proposed Compliance Plan has been structured in a way that it can accommodate possible compliance law changes. This document contains confidential and proprietary information and is the private property of Riordan.

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