Research Paper on "Quality Assurance and Statistical Process Control"
Research Paper 4 pages (1112 words) Sources: 3
[EXCERPT] . . . .
Quality Assurance and Statistical Process ControlQuality Assurance
The factors determined by the globalized business environment and customers' needs have determined companies to focus on increasing the quality levels of their products and services in order to improve their competitive advantage. This requires that these companies refer to certain standards in this field. The International Organization for Standardization deals with developing international quality standards regarding most fields of activity. Companies and individuals that intend to address these activities must meet the ISO requirements and must improve the quality of their activity in accordance with developments made by this organization.
The following pages focus on analyzing the quality levels at Costco Warehouse and the processes used by the company in order to ensure the quality of its products and services. As a large retailer, Costco addresses numerous customers and has a great influence on the market. This is reflected in the high quality standards that the company must meet.
In order to ensure high quality standards, Costco must take into consideration the principles of total quality management. Different specialists in the field have identified several principles regarding TQM that companies must include in their strategy. These principles vary in accordance with the size, activity, and objectives of the company.
In the case of Costco, the TQM principles that must be addressed by the company's strategy are represented by efficient leadership, involvement of all the stakeholders of the company in ensuring high quality standards,
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In addition to this, the fact that Costco works directly with customers determines the company to continuously rely on customer satisfaction. Organizational culture is another factor that significantly influences the efficiency and productivity of Costco. This is because the work environment is likely to determine the motivational strategy and the performance of employees. Ensuring high quality standards within the company's processes requires the continuous improvement of these processes and activities. The company must also invest in training its employees, in order to help them improve their skills.
However, it is important to monitor quality within the company. The most important statistical tools used in monitoring and improving quality are represented by control charts. In the case of Costco, these charts can be used for calculating attributes, or discrete data, or to calculate variables, which are considered continuous data. The objective of these control charts refers to identifying the causes of variation within quality processes (SQC Online, 2010).
In other words, control charts are used in monitoring the parameters of the process by different measurement functions. In order to use control charts on Costco's manufacturing process, it is required to determine the process parameter that must be monitored. In accordance with the targeted value of the parameter in case, the centerline of the plot must be determined. Several measurement groups must also be created. The control limits are established based on certain formulas.
Some of the most important strengths of Costco are represented… READ MORE
Quoted Instructions for "Quality Assurance and Statistical Process Control" Assignment:
“I need a 4 full page paper that integrated the background concepts of TQM, quality assurance, statistical control, and/or continuous imporvement and demonstrates their appropriateness for a service or manufacturing process.
The organization would be Costco Warehouse.
The questions are:
1) How control charts might be used to monitor a process.
2) How to possible improve quality at specific levels from doing research on your organization.
3) Any specific quality measures that your organization uses to compare itself against its competors. What do these measures mean?
Research the organization with information you can find on the internet. Please only go back 6 years foryour references on the internet. clarity of presentation is important and your sources ofinformation appropriately on your references page and within the text as necessary. You will be graded on how well you demonstrated your knowledge of the topic as it applies to your selected organization Costco.
The professor check all references so they must be very accurate. *****
How to Reference "Quality Assurance and Statistical Process Control" Research Paper in a Bibliography
“Quality Assurance and Statistical Process Control.” A1-TermPaper.com, 2011, https://www.a1-termpaper.com/topics/essay/quality-assurance-statistical-process/342598. Accessed 3 Jul 2024.
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