Essay on "Organizations Need an Awareness of Their Environment?"

Essay 8 pages (2804 words) Sources: 8

[EXCERPT] . . . .

organizations need an awareness of their environment?

In an increasingly globalized and competitive marketplace, organizational leaders must keep track of changes in consumer demand and tastes, what their competitors are doing, and the economic and political environment in which they compete (Zwell, 2000). By keeping track of these trends, leaders will be in a better position to align their available resources with their organizational goals. In this regard, Drucker emphasizes that, "It is only managers -- not nature or laws of economics or governments -- that make resources productive" (1993, p. 37). In order to achieve the optimal allocation of resources, leaders must be able to respond to constant change effectively. In this regard, Kramer (2007) emphasizes that, "Leaders face daily predicaments that, as a matter of course, cannot be defined with clarity, much less resolved, and yet require immediate action" (p. 39). Nimble responses to ever-changing problems, of course, require an acute awareness of the environment in which the organization competes. As Kramer points out, "In this environment, where the only constant is surprise, pain, and confusion -- leadership must be reframed as the capacity to learn continuously. Learning how to learn in this fluid environment is the key to leading others to perform effectively" (2007, p. 39). The need to "learn how to learn" might strike some organizational leaders as unnecessary in the Age of Information. After all, if information is needed, it is readily available. Making sense of the deluge of information that is available, though, is a challenging enterprise that does in fact require organizations to develop ways to interpret this flood of information
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in ways that can add value to their business processes. Unfortunately, many organizations have developed entrenched bureaucratic processes that defy the responsiveness needed during times of change. In this regard, Kramer adds that, "Too rigid to adjust to the transformation demanded by the pace of social change, market failures, and globalization, these organizations find it almost impossible to learn. Ownership for taking action is frequently impeded by the boxes on organization charts. Responsibility is easy to avoid in any hierarchical system" (p. 39). Despite these constraints, organizations must develop a corporate culture that places a high value on becoming responsive to changes in their business environment. According to Ellinger, Ellinger and Keller (2002), "Rapid change in the business environment, constant breakthroughs in information technology, and higher customer expectations mean that firms' successes will be increasingly dependent on learning" (p. 20). Indeed, organizations that are able to rapidly and effectively respond to changes in their competitive environment will likely enjoy a competitive advantage compared to those that do not. In this regard, Ellinger and his associates add that, "The notion of leveraging superior learning processes as a source of competitive advantage is well established. In fact, the rate at which individuals and organizations learn may be the only source of sustainable competitive advantage" (p. 20). Clearly, an awareness of the competitive environment is required in order to formulate timely marketing responses. For example, the increasing popularity of Facebook, MySpace and other social networks is being exploited by companies of all types and sizes, just as the use of quick response codes is becoming routine. Companies that ignore these types of changes in the marketplace do so at their peril.

2.

How does an understanding of motivation theory contribute to leader effectiveness?

Because all people are different, leaders who understand what individual factors tend to motivate people have a real advantage in the workplace because they can help improve employee performance and organizational profitability. For instance, according to Katsva and Condrey (2005), "Motivation is an inducement to action or effort expenditure. Employees exerting large amounts of effort are said to be highly motivated. High effort expenditure is generally associated with high performance levels" (p. 343). Effective leadership behavior that are capable of consistently motivating employees is defined by Pool as being "the ability of a leader to influence subordinates in performing at the highest level within an organizational framework" (1999, p. 273).

Although some leaders seem to have an intuitive knack for understanding what people want and need from their jobs (even if they are not sure themselves), others may require the additional insights that motivation theory can provide in order to motivate their subordinates to higher performance levels. For example, Arnold and Krapels report that, "Those who manage people are interested in motivation theories and studies because they provide insights into why people perform work as they do. As a result, motivation theory provides managers with methods that can be used to improve productivity" (1997, p. 8). This does not mean, of course, that managers who understand motivation theory can somehow "trick" their employees into working harder, faster and longer, but it does mean that most people share some common needs and desires in the workplace that can be used to motivate them in various ways. Despite the commonalities that are involved in motivating people, it is also important to understand that everyone is motivated differently, but motivation theory can help leaders pinpoint what will likely motivate specific individuals. For example, Arnold and Krapels report that in order to use motivation theory effectively, managers must "draw from the fields of economics, psychology, and sociology to develop a thorough understanding of what might motivate an individual employee" (p. 9).

Once managers have determined what individual employees want and need from their jobs, it is a matter of selecting the motivational techniques that are capable of satisfying those desires. In this regard, Katsva and Condrey add that, "The central question of motivation in the workplace is how to encourage people to accomplish more in less time and to be satisfied with this effort" (2005, p. 344). Despite the centrality of this question to motivation in the workplace, it is also clear that most people will require some type of incentive in order to "be satisfied with this effort." For this purpose, a wide range of incentives are available that can be used to motivate people into working harder, longer and faster, including: (a) material incentives (money, physical conditions), (b) personal inducements (distinction, prestige, personal power), and (c) associational rewards (stability) (Katsva & Condrey, 2005, p. 344). Therefore, by identifying the optimal mix of these incentives, leaders can draw on motivation theory to motivate their subordinates in ways that directly contribute to organizational productivity.

3.

In what ways can implementation of strategic diversity management improve organizational effectiveness? Illustrate your key arguments with organizationally-based examples.

As with other quality assurance initiatives, from a strategic diversity management perspective, it is vital to first measure something in order to know if it has been improved. In this regard, Davidson and Fielden (2003) report that, "Measuring organizational effectiveness in the context of diversity management is about creating a framework -- a strategy -- for ensuring a holistic approach to understanding the people factors and forces affecting organizational capability and performance" (p. 57). Just as it is important for organizations to measure something to see if it is working as intended in other fields of endeavor, strategic diversity management likewise seeks to identify opportunities for improvement and then measure the effectiveness of interventions to determine the need for fine-tuning or alternative approaches. In this regard, Davidson and Fielden (2003) suggest that there are four areas that are essential for developing a strategy and measuring diversity successfully for organizational effectiveness applications:

1. Creating diversity;

2. Management diversity;

3. Valuing diversity; and,

4. Leveraging diversity (p. 58).

All of the foregoing elements are required in order to implement and administer an effective strategic diversity management program, but they only represent a starting point (Davidson & Fielden, 2003). In addition, organizations of all types and sizes must implement some type of framework in which these elements can be administered efficiently. While Davidson and Fielden (2003) suggest that successful strategic diversity management is a fairly straightforward enterprise, other authorities are quick to caution that to be truly effective, strategic diversity management initiatives must take into account a number of organizational factors besides diversity for diversity's sake alone and there remains a dearth of timely studies in this area. For instance, Miller, Burke and Glick (1998) emphasize that, "Diversity among executives is widely assumed to influence a firm's strategic decision processes, but empirical research on this linkage has been virtually nonexistent" (p. 39). One study that touched on these issues by Knight, Pearce, Smith et al. (1999) analyzed how demographic diversity and group processes affected strategic consensus development among companies' top leadership team where strategic consensus was defined as "the degree to which individual mental models of strategy overlap" (p. 445). The results of this study of 76 high-technology U.S. And Irish companies showed that although demographic diversity had some influence on strategic consensus building, the influence was not especially strong; however, when these researchers incorporated two additional group process variables (i.e., interpersonal conflict and agreement-seeking), there was a high degree of congruence in the overall relationship with strategic consensus building processes (Knight et… READ MORE

Quoted Instructions for "Organizations Need an Awareness of Their Environment?" Assignment:

This course belongs to *****"Organization Behavior*****" subject.

There are 3 questions to answer as following

COMPULSORY QUESTIONS

1. For what reasons do organizations need an awareness of their environment? (500 words)

2. How does an understanding of motivation theory contribute to leader effectiveness? (500 words)

3. In what ways can implementation of strategic diversity management improve organizational effectiveness? Illustrate your key arguments with organizationally based examples. (1500 words)

Please answer these 3 questions separately.

Please support ideas and arguments with example and explanation.

Please make it simple and easy to understand.

Please avoid using too much complicated vocabulary and sentence.

FYI, this*****'s my reading list:

INDICATIVE READING LIST:

1. Mullins, L. J. & Christy, G. (2011) *****˜Essentials of Organisational Behaviour*****, 3rd Edition, FT Prentice Hall. Purchase of this book is essential.

RECOMMENDED

Barney, J. & Hesterly, W. (2005) *****˜Strategic Management and Competitive Advantage: Concepts and Cases*****, Prentice Hall.

Certo, C. S. & Certo, T. S. (2006) 10th Edition, Modern Management, Prentice Hall.

Drucker, P. (1993) *****˜Managing in Turbulent Times*****, Harper Business.

Dunning, J. *****˜Multinational Enterprises and the Global Economy*****, Harlow: Addison-Wesley.

Fulop, L., Linstead, S. & Lilley, S. (2006) *****˜Management and Organization: A Critical Text*****, Palgrave.

Hitt, M., Black, J. S. & Porter, L. W. (2005) *****˜Management*****, Prentice Hall.

Lussier, R. (2006), 3rd Edition, Management Fundamentals: Concepts, Applications and Skill Development. Mason, Ohio: Thomson/South-Western.

Nolan, P. (2001) *****˜China and the Global Business Revolution*****, Palgrave.

Porter, M. (1980) *****˜Competitive Strategy: Techniques for Analysing Industries and Competitors*****, New York: The Free Press.

Rollinson, D. (2005) 3rd Edition, *****˜Organisational Behaviour and Analysis*****, FT/Prentice-Hall.

Schirato, T. & Webb, J. (2003) *****˜Understanding Globalization*****, ***** Publications.

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