Term Paper on "Organizational Behavior Faithhighway Inc"

Quoted Instructions for "Organizational Behavior Faithhighway Inc" Assignment:

Week Two-Learning Team Assignments

1. Organizational Behavior Forces Paper

Examine the organizations of each Learning Team member. Prepare a 1500-word paper in which you analyze how internal and external forces impact organizational behavior in each organization. Post your paper to the Main newsgroup no later than Day Seven of Week Two. Examples of internal and external forces which you may include in your paper are:

a. Restructuring

b. Organizational mission

c. Fiscal policies

d. Competition

e. Economy

f. Customer demands

g. Globalization

I HAVE INCLUDED MY TEAM PLAYERS INFO BELOW:

Internal Forces Impacting faithHighway Inc.

faithHighway Inc. has many internal forces impacting the organization and its behavior in both positive and negative fashions. As with any successful organization the key to a stable and successful future for the company lies with strategically planning by capitalizing on the positive internal forces and minimizing the threats exposed by the negative internal factors. faithHighway, in this author's opinion, from a management standpoint, invest more time and energy into studying the impacts of the internal forces within the organization, both positive and negative. The internal forces acting on the faithHighway organization, particularly the positive in nature, are not being capitalized upon to their fullest. With the positive forces not being capitalized upon, the organizational culture and productivity of the company in general is not as strong as it could be.

Clan Control

One of the most important yet under appreciated positive internal factor at faithHighway is the use of clan control as a practical management practice that reinforces our company culture, value and belief system. faithHighway is a hybrid organization which is half for profit business and half Christian ministry. faithHighway (2005) vision statement states the vision very well “faithHighway is an evangelistic organization with its primary purpose to spread the gospel of our Lord and Savior Jesus. We are experts with Media Products such as Television Commercials and Custom Production pieces created to tell your story. “Most if not all employees are Christians who share similar beliefs and values such as compassion, caring, commitment to each other and to the organization as a whole. This author would argue that faithHighway could maximize the effective clan control by doing some other away from the office activities more often such as pizza outings, movies, or sporting events, either sponsored by faithHighway or the individual employees.

Technology

Currently, faithHighway struggles in the area of technology. This is an internal force that is hindering the maximizing of our productivity and profitability. Our company still uses paper for the majority of our internal business dealings. Additionally our database, while effective, is still somewhat antiquated. The bureaucratic system in place to work clients through the system requires a file of paperwork that is then input into the database. Many companies that we have used to benchmark against, are moving towards a paperless office, and we are looking at the possibility of changing to a new on line database system where all client information would be entered in immediately into the computer, and this information could be entered from anywhere in the world as long as one had Internet access.

External Forces Impacting faithHighway

Lack of Competition

faithHighway serves a niche market of churches and ministries that are looking to use today’s current media, such as billboards, television and print pieces to market their organization. This is a very tight niche market speaking specifically of faithHighways specialty in creating and placing high quality evangelistic television commercials shot on motion picture film for churches, there is no competition. This external force has both advantages and disadvantages for faithHighway; the advantage being that we control the market, the disadvantage is that faithHighway must convince many churches for the need to use 21st century media as an evangelistic tool to market the church.

Internal Forces Impact on Save-A-Lot

Save-A-Lot is a discount retail food store. It is in roughly 38 of our 50 states. Some stores are corporate, while others are franchised. Save-A-Lot Corporation has several internal and external factors in which affect how we do business. Some internal factors that affect our daily business operations are our employees, corporate plans, ethics and operating procedures. Some external factors that affect our daily business are our economy, weather, location, and people.

Internal factors are those factors in which we may be able to change. We create them and have say over how much or how little power they have over the company as a whole. Employees are the biggest internal factor within Save-A-Lot. Our employees are on the front lines dealing with out customers on a daily basis. It is because of the employees we have that our customers return week after week. If our employees were not so friendly and helpful we would see a decline in sales. Save-A-Lot’s corporate plans have propelled us into the running for the #1 grocery store in America. We are now competing with Pathmark and Shop Rite. I good business plans and the continuation of them will keep Save-A-Lot climbing the ranks until we reach our goal. Once the goal is met we need good business plans to keep us there. Ethics play a big part in the success or failure of any company. Good ethics will make you know and respected within a community, while unorthodox ethics will more than likely put your organization out of business.

Save-A-Lot believes in its people and strives to provide a service to the community in which it services. We hire from our communities and give every individual the opportunity to climb their way through our corporate ranks. Everyone is treated equal and there is no one individual that may be allowed to do something any other individual was not allowed to do. Our CEO, Bill Moran, also likes to hear from his employees at store level and encourages them to call him with any concerns they might have. This open door policy ensures every employee has a voice. Every organization has a set of operating procedures in which they operate. Save-A-Lot has revamped their overall operating procedures over the last 10 years. They have made managers more accountable for cash losses, and overall shrink. This has made Save-A-Lot more profitable and has allowed us to take a portion of our overall profits and reinvest in our people by giving bonuses and pay increases. It has also allowed us to recruit individuals from other organizations

to make ours better. The internal factors within Save-A-Lot are affecting us in a positive manner currently, however, if any one of these factors changes and becomes problematic, it could cause loss of revenue and possible store closings.

External factors are those factors that occur outside of our organization in which we have very little if any control over at all. Our economy is probably the biggest external factor within Save-A-Lot. Our economy has been on a decline for a few years. Several businesses have been forced to tighten up their belts due to the lack economic wealth. However, the business that we are in at Save-A-Lot is discount retail foods, so we have been literally unscathed in the shrinking economy. In fact, we have been seeing a slight increase in shoppers wishing to save money and still feed their family. Location is key to any businesses success. Where you locate your store will make or break you. Wawa Food Stores locates their stores off of major highways because they are a convenience store and their main shoppers are those that travel. However, if a highway shuts down for rebuilding purposes, Wawa will most likely have to close that location losing all of that revenue. Save-A-Lot locates their stores in the inner city, because their main shoppers are people that are on public assistance and those people that are trying to make their dollars stretch. If newer homes were built and the projects of nearby locations were demolished, it would have a negative affect on Save-A-Lot. Save-A-Lot cannot make people shop with us instead of our competition. If people for some reason choose not to shop with us, that will not be good for business and would be a negative external factor. Another factor that has become even more relevant over the last few of days; is the weather patterns within the location in which you wish to operate. Save-A-Lot has lost some stores located between New Orleans, Mississippi and Alabama over the last 3 days. This will put a big dent into the overall profits for that region and for the company as a whole. We have no idea even if we will be able to rebuild those locations or if there will be any employees left to work in them if we do. These external factors give us little or no control over them and we are at their mercy. Some factors work in our favor and that is really good for business, but when these factors work against us it can mean devastation for the company as a whole.



References

faithHighway (2005) About Us/Vision. Retrieved August 30th, 2005 from www.faithhighway.com

Save-A-Lot (2005) Retail Employee Guide

Save-A-Lot (2003) Strategic Plans

NOW HERE IS MY INFO:

I am a Director of Development and you can go to my www.ochsgalv.com. For any info And I would like to talk about the organizational mission that is listed on the www and customer demands which in my case are students. They want a school that is college prep and we are, also please elaborate on the fact we a private Catholic college prep school with many competitive schools in the Houston area. The only good is we only charge $5800 yearly tuition while surrounding schools $9000/year. We hire top teachers and most with masters and have been in the system many years. As far as my team members you can revise, cut down, or what ever to make it sound correct. They know our limit is such words. 1100 +

Vivian Hernandez

Vivian12_2@hotmail.com