Term Paper on "Analyzing Strategic HR Plan"

Term Paper 9 pages (2979 words) Sources: 9

[EXCERPT] . . . .

Operational Unit

Increase the number of personnel by 15 more employees in order to increase the level of efficiency for every unit, thereby improving the operational success of the company.

Field Unit

Be able to undertake 5,000 more orders in the next fiscal quarter, making it possible for the company to increase its revenues and growth.

Identify Critical Success Factors (4-6) and Key Performance Indicators

Strategy Objectives

Measures

Key Performance Indicators (KPIs)

Benchmarks

Company Growth

Nurture and raise Profitability and cost effectiveness of Company

Gross

Profit before Tax

Cost Effectiveness

Decrease in costly mistakes

Increase in revenue sales through increasing clients

Have less overheads impacting net profit margins

Guarantee Customer Satisfaction

Promote Proper Client Reimbursement

Proper delivery and done on-time

Proper contract understanding

Client payment

Costs chargeable to the contract

Costs paid by client

Further Innovation

Spur Innovation

Improvement of the supply chain

Improved mechanism of transport structures

Accommodate the input of budget data

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/>Proper implementation

Less time consumption

Better administration effort

Proper use of the equipment and machinery

Financial Perspective

Alter the gross margin of 20%

Net profit

Increase in revenue and returns generated

Alter details on the cost budget

Decrease the overheads being incurred in the provision of the services

Use target costing as an approach to attain cost effectiveness and sought after price and profit.

Set every cost ascertained per the service delivery department, in order for the actual costs to be reported along with the budget numbers.

Identify Risks Which Should Be Included in a Risk Management Plan

There are risks identified which ought to be included in a risk management plan. These risks are as listed below:

1. Loss of key documents for the transport and delivery of consumer's requests.

2. Loss of key members of staff, either as a result of too much stress and illness or quitting.

3. Loss of all the company's important clients from whom revenue that is generated sustains the business.

Identify Any Relevant Intellectual Property

Most of the courier businesses do not necessitate intellectual property licenses when starting out. Taking into consideration the kind of business operation being undertaken by Express-Link Couriers, there are a number of intellectual properties identified. These are as listed below.

1. All the intellectual property in relation to the content that is obtained in the company's website fully belongs to the organization. Therefore, such content ought not to be modified and used in any form or manner.

2. Copyright notice that encompasses the trademark of the company.

3. The logos and mastheads of the company are registered trademarks. Therefore, such logos or trademarks ought not to be used or republished without the express written consent and permission of the pertinent owner.

Identify Possible Co-Operative Ventures

In accordance to Rodriguez (2008), the entry strategy into foreign markets takes into account the choices that are made regarding which markets to enter and how to undertake such moves. One of the best strategies is through cooperative ventures because the company is able to have a greater level of participation. This is with regard to the eventual cash flow, having negotiation power and therefore taking part in key decisions going forward. The following list takes into account the possible cooperative ventures that have been identified:

1. LOD Co-operative Haulage and Transport Ltd.

2. Cocos Island Co-operative Ltd.

3. Garden City Cabs Co-operative Ltd.

4. Ballarat Taxis Co-operative Ltd.

5. Peninsula Radio Cabs Co-operative Society Ltd.

6. Taxis Associated of Bendigo Co-operative Ltd. (Australian Co-operative Links, 2016).

Identify Appropriate Experts Which Could Be Required in The Future

The future of Express-Link seems to be bright. At the moment, the company is growing and is transitioning from a small-level company to a medium-sized company. It is expected that the company will expand much further in the forthcoming periods. This implies that there will be experts that could be necessitated by the company. The following list encompasses fitting experts that could be needed in the forthcoming periods by Express-Link:

1. 3rd Party and 4th Party Logistics

One of the advantages of this is that they hold an extensive coverage and experience to diverse companies within various commercial fields (Dutton, 2009). To be more precise, they can assist the company in curtailing mistakes and trials taking into account they have a wide array of experiences to offer, in addition to the necessary measures. Moreover, bearing in mind they are nonaligned to the organization, they stand a better chance of coaxing those that may be in disapproval to the usage of supply chain in enhancing performance of the company (Rudski, 2008).

2. Social and Digital Marketing Expert

In the stress buster video, it can be perceived that Express-Link does not have a marketing business unit or department. With the company growing and expanding, this particular expert will be required by the company to assist with all the marketing elements for the company. This will enable the company to reach more and more consumers and thereby generate more revenue.

How Will You Monitor and Evaluate the Implementation of the Plan and Make Refinements as Appropriate?

To begin with, it is imperative to outline the objectives and the policy encompassed in the plan being implemented. This is imperative as it will be possible to outline and delineate success. In order to monitor and evaluate the execution of the plan, from the get go, all pertinent stakeholders will be engaged in order for monitoring, reviewing and also evaluation activities to be effective and successful. In monitoring the plan implementation, it will take into account the delivery of pertinent information in a timely manner, which will make it possible to track and follow the progress in the direction of outcomes and also undertake adjustments to the implementation plan as required (Lee and Dale, 1998). In addition, following and tracking the progress will be undertaken in a manner that is systematic and also in regular phases during the implementation of the plan. In addition, the methods being employed for monitoring will be defined together with the data that is meant to be collected. Furthermore, monitoring will delineate other elements of the implementation plan, for instance, risk management. In this case, the data collected will be both qualitative and quantitative (Lee and Dale, 1998). For instance, it will encompass numerical data such as the amount in revenues and also qualitative data such as the stress levels and satisfaction of the personnel. In particular, this will encompass asking very important and fitting questions to appraise the data collected (Lee and Dale, 1998).

How Will You Review Effectiveness of Planning Processes and Identify Opportunities for Improvement?

Subsequent to the implementation of the plan, a review is undertaken in order to gain insight into the effectiveness of the planning process and thereafter ascertain prospects for improvement. In essence, this will encompass assessing and appraising the progress of the implementation plan at vital milestones or in reaction to certain issues (Lee and Dale, 1998). In particular, reviews are perceived to be a print of an endeavour and have a tendency of concentrating on operational issues, successfulness of governance and structures of managing the plan. Having set out distinctive objectives from the get go, the review will basically ascertain whether such objectives have been fully and completely achieved and whether there are better ways of undertaking such executions (Lee and Dale, 1998). The findings and suggestions obtained from the review will be employed to enhance the implementation of the plan. This will be done through the evaluation of the outcomes. It is imperative to point out that the effectiveness of a particular initiative is determined by the magnitude to which both the planned and unplanned policy outcomes are attained and how they have an influence on the stakeholders. The plans for evaluation will identify and chart out reference point information in addition to making certain that continuing access to reliable data sources will be obtainable through observing over the lifetime of the enterprise (Lee and Dale, 1998).

References

Australian Co-operative Links. (2016). Transport Co-operatives. Retrieved 12 May 2016 from: http://www.coopdevelopment.org.au/transportlinks.html#support

Dutton, G. (2009 Jan) The Rise of the 4PL, World Trade: Vol. 22, Iss. 1, pg. 20 [ProQuest doc ID: 228243277]

Express-Link Website. (2016). About Us. Retrieved 12 May 2016 from: http://www.express-link.com.au/

Express-Link. (2004). Vision and Mission. Retrieved 12 May 2016 from: http://www.expresslink.com.hk/vision.html

Lee, R. G., & Dale, B. G. (1998). Business process management: a review and evaluation. Business process management journal, 4(3), 214-225.

Rodriguez, E. (2008). Cooperative ventures in emerging economies. Journal of Business Research, 61(6), 640-647.

Rudski, R. (2008). Supply Management Transformation: A Leader's Guide. Supply Chain Management Review, New… READ MORE

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