Essay on "Introducing the Operations Management Framework"

Essay 4 pages (1269 words) Sources: 4

[EXCERPT] . . . .

Johnson & Johnson

Business Description

Johnson & Johnson (NYSE:JNJ) is the world's foremost and most technologically advanced supplier of medical products and suppliers, pharmaceutical and healthcare products and services including diagnostics that are leading the healthcare industry into the 21st century. As of the close of the latest calendar year, the company had approximately 114,000 people as of December 31, 2010. In its latest fiscal quarter, the company reported $16B in Revenues with Net Income of $3B. This was in the middle of one of the most severe global recessions of the last several decades and speaks to how efficient the company's operations management strategies and approaches are.

J&J is organized into three distinct strategic product segments including consumer products, medical devices and pharmaceuticals.

Of the many, many product lines the company has actively in the market and under development, J&J is best known for its consumer products in the baby care, skin care, oral and wound care markets., These include many over-the-counter (OTC) products including the best-selling Aveeno skin-care products, Band-Aid adhesive bandages and Clean & Clear acne treatment. The company is best-known for its baby shampoo, a perennial best-seller, in addition to its healthcare products as well. Additional well-known brands include Motrin, Tylenol, Neutrogena, Pepcid AC, Listerine and Reach in addition to Zyrtec and Splenda. The pharmaceutical segment manufactures and marketing products for the therapeutic needs of patients in the areas of cardiovascular, contraceptive, dermatology, and many other areas of tr
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eatment. J&J is a leading holder of patents in these core areas of consumer products and has a core competency is quickly translating healthcare innovation into highly successful pharmaceutical products.

The third business unit comprise the company's medical devices and diagnostics segment. The mission of this business unit is to create highly effective and innovative products for nurses, therapists, and physicians. The main products produced by this business unit include circulatory disease analysis and management platforms, orthopedic analysis in addition to about two dozen other smaller, much more focused

Production Summary

J&J relies primarily on a series of lean manufacturing initiatives and programs including a reliance on Just-In-Time Manufacturing techniques in factories located globally. As of their latest annual report, J&J is operating 250 subsidiary business and companies that with manufacturing facilities in 57 different nations as of the close of 2010 (J&J Investor Relations, 2012). These manufacturing centers together serve distribution, selling and services efforts across 175 different nations today (J&J Investor Relations, 2012). The role of a highly distributed network of suppliers and quality management throughout this network are crucial to the ongoing success of the company.

Distribution Summary J&J has one of the most advanced distribution, retailing, and multichannel selling platforms in place of many manufacturer of pharmaceutical products globally, with a high reliance on product, payment and product workflows (J&J Investor Relations, 2012) (Stevenson, 2012). The distribution networks the company relies on globally are specifically designed to support multichannel-based transaction workflows, in addition to payment, product and rebate workflows. Figure 1, J&J Global Distribution Network, shows how these dynamics interact with one another based on analysis from the latest series of filings the company has made with the Securities and Exchange Commission (SEC) (J&J Investor Relations, 2012).

Figure 1: J&J Distribution Workflow For Consumer Products

(Majority of Sales Flow Through This Distribution Network)

The Important Role of Operations Management at Johnson & Johnson

The two most critical areas from an operations management standpoint for Johnson & Johnson are supply chain management and quality management. Taken together, they are the core of the value chain of this business and their coordination operation allow the company to grow quickly into new product lines still retaining quality at the sourced component and production levels (Stevenson, 2012). J&J also has a corporate culture that is heavily reliant on analytics, metrics and lot… READ MORE

Quoted Instructions for "Introducing the Operations Management Framework" Assignment:

Stevenson, W. J. (2012). Operations management. (11th ed.) New York, NY: Irwin McGraw-Hill.

Johnson & Johnson Company - www.jnj.com

The purpose of this assignment is to develop an operations management integrated framework.

1. Abstract

2. Introduction

3. Select three peer reviewed scholarly articles and three industry generated articles regarding operations management and the current business environment and write a brief review of each.

4. Discuss the key concepts of Johnson & Johnson Company

5. Johnson and Johnson Company is the business that will be used.

6. Create a four page description of the business.

The description should include:

(a) name of the company,

(b) the type of industry,

(c) product (goods or services) - product to be used is Tylenol.

(d) summary of how the product is produced, and

(e) summary of how the product is distributed.

7. Conclusion

8. Outside resources can be used

*****

*****

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