Term Paper on "Workplace Diversity & Human Resource Management"

Term Paper 9 pages (2308 words) Sources: 1

[EXCERPT] . . . .

The manager could also call the customer after these steps were completed to let them know that they appreciate their business and have taken steps to ensure that they have a better experience with the staff in the future.

5B

I would imagine that most White customers would feel a sense of guilt in this situation. Some might even point out the fact that the Black customer arrived first. Others could even complain about the prejudiced treatment. I have witnessed a few similar situations and they have all been fairly awkward.

4. Execute Action #1 on page 145.

At a local fast food place I witnessed there seemed to be an appropriate level of diversity appreciation in the presence of different races. Everyone one seemed fairly professional and polite. However, this store seemed to deal with a diverse crowd on a regular basis.

3. Assignment Three: Read Chapters 5 and 6.

1. Answer questions 1-6 on page184.

2. Retailers should always have bilingual employees that understand the Hispanic culture whenever possible. They should also regularly ask their advice and opinions about how to best suit this demographic.

3. I would discipline the worker at Conoco and was well as make it an example for other employees. I would also introduce discrimination training and educate the employees on how catering to everyone is more profitable for the business.

4. Bilingual workers could be paid a bonus for their additional skills and this could also provide training assistance to employees that wished to become bilingual.

5. I think that work should be performance based in most environments. This would create a situation in which the hardest and most effective workers are rewarded adequately despite any discriminatory practices. However, to achieve this the work has to be able to be evaluated on an objective level so that the playing field is far.

6. Discrimination among law enforcement agencies is a difficult culture to attempt to increase diversity within. However, diversity training and presenting the facts about actual crime rates among different races could help a cultural transition in these organizations. The public should definitely hold the providers of public services such as policing accountable for the employees at all times. They can speak with their elected representatives on a regular basis and demand accountability.

2. Execute Exercise 7 on page 185.

7. Organizations are definitely more likely to hire White individuals with criminal records compared to individuals from other races. Furthermore, the ability for Whites to gain adjudication also strengthens the discrimination found within the system. The criminal law system definitely places a higher burden on minorities which diminishes their earning potential on the aggregate.

3. Answer questions 1-5 on pp220-1.

1. The ironies in the racism within war are astounding. It also represents the power of in-group and out-group type thinking. One the one hand African-American were a vital asset in WWII, on the other hand they were treated with less respect than the enemy on racial grounds in regards to drinking water. This illustrates how deep prejudices can go within the human psyche.

2. Yes, I knew about the internment camps but only after reading some progressive literature when I was older. These are generally left out of history books in schools and an individual will have to commonly self-study to find examples of negative instances of poor decisions in U.S. history.

3. Being perceived as the model minority often simply perpetrates the same stereotypes that organizations should try to break. Although there are some cultural differences in Asian-Americans, they are basically the same as any other person and should not be viewed in a discriminatory light even if it happens to be positive.

4. I would have personally guessed that the average earnings, education, and wealth among Asian-Americans would be slightly higher than average. However, there doesn't appear to be any statistical difference in this population.

5. I have a friend from China. Their family immigrated a couple generations ago and my friend is seemingly purely American. However, they do have some appreciation and knowledge of their heritage that is interesting.

4. Execute Action 1 on page 221.

Asian alone

Educational Attainment

Total

None

1st - 4th grade

5th - 6th grade

7th - 8th grade

9th grade

10th grade

11th grade / 2

High school graduate

Associate's degree, occupational

Associate's degree, academic

Bachelor's degree

Master's degree

Professional degree

Doctoral degree

Both Sexes

.18 years and over

12,822

90

2,436

1,905

3,713

1,680

..18 to 24 years

1,642

6

2

3

6

17

17

33

68

36

1

.25 years and over

11,180

88

2,179

1,136

3,424

1,643

..25 to 29 years

1,385

4

4

14

16

37

38

60

48

37

..30 to 34 years

1,384

5

4

6

7

10

14

23

67

59

62

..35 to 39 years

1,400

12

6

19

9

15… READ MORE

How to Reference "Workplace Diversity and Human Resource Management" Term Paper in a Bibliography

Related Others:

Human Resource Management Increasing Employee Effectiveness Term Paper

Human Resource Management

Increasing Employee Effectiveness and Organizational Contributions: Topics in Human Resource Management

The current global economic situation has required many companies to cut back on the number of… read more

Term Paper 8 pages (2002 words) Sources: 4 Topic: Management / Organizations

---

Human Resource Management the First Organized Employment Research Paper

Human Resource Management

The first organized employment structures were formed during the Industrial Revolution, as mechanized work was introduced and the need for labor force in factories increased. From that… read more

Research Paper 8 pages (2206 words) Sources: 6 Topic: Career / Labor / Human Resources

---

Human Resource Management and Workplace Romance Essay

Human Resource Management & Workplace Romance

The quality of the effort that employees put forward in order to achieve the maximum effectiveness and productivity for the company is certainly reflective… read more

Essay 6 pages (1960 words) Sources: 3 Topic: Career / Labor / Human Resources

---

Human Resources Is Organizational Behavior Term Paper

Human Resources and Organizational behavior in Shopping Mall organizations (METRO Cash and Carry)

Organization is a social place working for the productivity and prosperity of mutual goals and aims. Shopping… read more

Term Paper 10 pages (3151 words) Sources: 1+ Topic: Management / Organizations

---

Human Resources Management for the Bottling Supervisor Term Paper

Human Resources Management

For the bottling supervisor - reducing the number of safety incidents by Objective 1: Ensure that all the employees are familiar with the safety norms within the… read more

Term Paper 3 pages (877 words) Sources: 0 Topic: Career / Labor / Human Resources

---

View 100+ more related papers  >>