Research Proposal on "Hong Kong Has Long Been an Exciting"

Research Proposal 15 pages (4119 words) Sources: 8 Style: Harvard

[EXCERPT] . . . .

Hong Kong has long been an exciting place to launch a business. Various industries have thrived in Hong Kong, including the property management industry. The property management industry in Hong Kong is amongst the most dynamic in the world. The uniqueness of Hong Kong combined with the opportunity that it presents to businesses in terms of being open to entrepreneurship makes it a hotbed of global activity. Many individuals and large corporations alike have properties in Hong Kong. As such it is vitally important that the property management industry in Hong Kong is doing all it can to keep a growing clientele content. To this end the issue of Information technology training is important to discuss.

Information Technology (it) has forever changed the manner in which businesses and organizations throughout the world operate. For this reason it training is vitally important within the context of maintaining the competitive advantage within any given industry. It is also true that productivity and morale are vitally important to ensuring that an industry is successful. Since this is the case, organizations and industries must make a concerted effort to provide it training to employees.

The purpose of this discussion is to review literature related to the impact of it training/investment on productivity and morale for workers in the Hong Kong property management industry. The research will focus on why the property management industry in Hong Kong is unique. The investigation will also address the correlations between it training and productivity along with morale.

Defining the Topic

Training in the area of information technology encompasses a range of topics. The type of training that one receives is dependent upon the job position. Some job positions within the property management field may only require an employee to understand basic computer skills such as the use of Microsoft Office Suite (Word, Power Point, Excel). However, other positions may require more in depth knowledge associated with specific programming languages, web development and even accounting programs. Although it training can be a complex endeavor, it is necessary if the property management industry in Hong Kong is to be productive and boost morale (Wu, 2003).

IT training is essential for both productivity and morale within the property management industry.

IT training impacts productivity because it allows employees to work more efficiently. It training allows employees to understand why information technology is needed and how to use it to complete the tasks assigned to them.

In addition to having a positive effect on productivity, it training also has a positive effect on morale. Morale is positively impacted by it training because as people acquire new skills, they are better able to perform their jobs, this leads to higher levels of confidence. The increased confidence boost morale and employees also take greater pride in the jobs they complete.

IT training in the property management industry in Hong Kong may prove essential to the development of a workforce that is more productive and has a greater level of morale. It training on a continuous level gives workers the skill and the confidence needed to be productive in the industry.

Additionally workers have a greater amount of morale because they know they have mastered the skills needed to meet the goals established by the organization.

Discuss the Research Problem

The property management industry on Hong Kong is quite different from the property management industry in other regions in the world. This difference is reflected in the topography of Hong Kong compared to the number of people seeking both commercial and residential property in Hong Kong. As a result of the challenges that the property management sector in Hong Kong is confronted with, firms must use all the resources available to them to make the management of property more efficient.

One of the primary ways in which this can be accomplished is through it training/investment. The proper implementation of information systems allows firms to satisfy the needs of customers while also increasing productivity. Additionally it training increases morale so that workers are ready and willing to perform the task assigned to them.

Taken as a whole, the research problem is how the property management industry in Hong Kong can reconcile the traditional strategies of property managers with the growing the demands and technology of the 21st century. If the industry is to survive and thrive there it must understand and embrace the role of technology within the industry as it pertains to both productivity and morale.

Literature Review

The following review of the literature will focus on the role of it training/investment in guaranteeing productivity and increased morale among workers in the property management industry. The review of the literature will contain information from journal articles, and books. The literature review will begin with a brief overview of the property management industry in Hong Kong.

The property management industry in Hong Kong

Property management is defined as the management of property on behalf owner of the real estate. Property management usually includes such factors as the collection of rent, maintenance and any other aspect of managing the property that might be necessary. Property management encompasses both commercial and residential properties ("Property Management").

By all accounts property management in Hong Kong is a remarkable industry. The dynamic aspect of the property management industry in Hong Kong lies in the fact that there is such a large population living in on an extremely small land mass. The practice of property management in Hong Kong follows traditional styles that can be observed in other developed countries. In the simplest terms it can be defined as the total care of the building during the operation stage; the extent of management service will vary according to the building's use, quality, size, location and age, the ownership profile, and the capability and strategy of the property management company itself (Baldwin, 1994, 18)."

Although some traditional ways of conducting business in the property management industry of Hong Kong are still useful, the property management industry must also consider the ways in which technology can improve the industry. Today there are many useful technological resources such as electronic maps and other computer programs that can allow property managers in Hong Kong to work in ways that are more efficient. It training is a major part of ensuring that the property management industry in Hong Kong can experience greater productivity and increased morale.

The importance of it Training

Life in an increasingly global world, that is dependent upon information systems and technology, demands the implementation of it training on every level. In Hong Kong it training begins at the elementary school level. According to an article entitled "Voices and Implementation of Information Technology in an Elementary School Classroom: A Hong Kong Case Study," it training is critical if students are to compete in the global community. The article asserts that Hong Kong has made a concerted effort to ensure that its students will be ready when the time comes for them to enter the workforce. One of the primary ways to prepare them is through it training. The author also explains that in Hong Kong "IT has become an integral part of the whole-school curriculum in Hong Kong. The government required all schools to teach at least 25% of their curriculum through it by the 2002-2003 academic year (Ngan,2003, 268)"

This need for it training definitely extends into the actual workplace. It training in Hong Kong does not end with the education system. Employers also have a responsibility to train employees in the area of information technology. This training is needed on a consistent basis because information systems change constantly. The information technology industry is constantly placing new programs and systems into the market that increase efficiency and decrease cost.

IT training in Hong Kong's property management industry is necessary because of the size and location of the clientele. Property owners regardless of whether they own commercial or residential properties are often located throughout the world. This sophisticated clientele wants the assurance of knowing that their properties are taken care of when they are not in Hong Kong. In addition, clientele residing in Hong Kong do not want to be overlooked and want their properties managed properly also. With this being understood, the property management industry in Hong Kong could greatly benefit from the implementation of it training and investment.

Productivity and it training

Within the context of business productivity is defined as a measure of worker efficiency, such as the number of units produced per hour ("productivity," n.d.). As it pertains to economics the definition of productivity is broader and encompasses the making of goods and services to create wealth ("productivity," n.d.) Within the context of property management, productivity is associated with the amount of clientele that can be serviced within a designated amount of time. Productivity in this industry can also be measured by the ability to maintain many properties over a substantial period of time.

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