Essay on "Fictional Hospital Create Imaginary Health"

Essay 4 pages (1229 words) Sources: 3

[EXCERPT] . . . .

Non-monetary compensation includes benefits such as time off, insurance to protect income (health disability, social security, etc.), incentives, and others" (Compensation as a Function of Retention of Nurses, 2003, Maryland Statewide Commission on the crisis in nursing).

Given the intense competition for highly-qualified nurses in the area and the fact that nurses are assuming a wider range of duties than ever before, compensating nurses fairly throughout their careers is essential. The Hospital must ensure it pays nurses a competitive salary and benefits, commensurate with the nurse's level of experience. Although all efforts must be made to ensure that nurses are not overworked and that undesirable shifts are accorded fairly, when this is not possible, nurses should receive additional pay. New nurses are also paired with 'mentor' nurses to improve their transition into XYZ and to increase provider satisfaction. This has improved morale on the unit and reduced the phenomenon of what has been called the tendency of nurses to 'eat their young' or to haze new nurses. Encouraging nurses to feel empowered by reporting problems directly to nurse-managers, rather than to allow them to fester below the surface has improved relationships horizontally between staff members (Rowe & Sherlock 2005).

In terms of scheduling all Hospital employees, including residents, there is an effort to ensure that hours are limited to minimize the risk of errors due to fatigue, as well as to compensate them according to market rates. All employees are made aware of overall organizational objectives as well as individual departmental objectives through the performance review system, in which employ

Continue scrolling to

download full paper ⤓

ees meet with supervisors to discuss their performance and also to give input about how to improve standard operating procedures at the Hospital.

Healthcare providers often report high levels of stress and with this in mind XYZ Hospital has also instituted in-house stress management classes to help nurses and doctors cope with the anxieties of being caregivers. There are also mandatory classes for all employees, including administrative staff on subjects such as customer service, to ensure that employees are able to interface with customers in an effective manner. Annual sensitivity training seminars are offered so the diverse staff is able to work well with one another and to be more mindful of different cultural conceptions of health and wellness when dealing with patients.

Process management

All members of the staff must be monitored to ensure compliance with best practices. As well as an internal review board to hear complaints and discuss disciplinary actions, the Hospital offers positive ways for providers to ensure they are compliant with regulations, including continuing education courses.

Results

The organization has improved retention of both nurses and doctors through regular audits of measures such as how long providers much work, their relative levels of satisfaction and perceived stress levels. New nurses in particular have reported higher levels of satisfaction after the creation of the mentorship program. Limiting consecutive hours worked by providers and double shifts has reduced errors and thus improved patient safety as well as provider satisfaction.

References

Compensation as a function of retention of nurses. (2003). Maryland Statewide Commission on the crisis in nursing. Retrieved:

http://www.mbon.org/commission/compensation_paper.pdf

Dotan, Douglas. (2003). Knowledge management for the 21st century hospital system.

Presented at The Quality Colloquium, Harvard University, August 24, 2003.

Retrieved: www.ehcca.com/presentations/qualitycolloquium1/dotanH1.doc

Rowe, M.M. & H. Sherlock. (2005). Stress and verbal abuse in nursing: do burned out nurses eat their young? Journal of Nurse Management. 13(3):242-8.

Tarantino, David P (2004). How should we measure patient satisfaction? Physician Executive.

Retrieved from FindArticles.com. http://findarticles.com/p/articles/mi_m0843/is_4_30/ai_n6133532/pg_2/?tag=content;col1 READ MORE

Download Full Paper

Write a New Paper for Me

Quoted Instructions for "Fictional Hospital Create Imaginary Health" Assignment:

“

Create your own imaginary health care organization (hospital). Evaluate your organization on the basis of the Baldrige National Quality Program Health Care Criteria for Performance Excellence listed below.

(1) Leadership:

(a) Describe how senior leaders' actions guide and sustain your organization.

(b) Describe how senior leaders communicate with your work force and encourage high performance.

(2) Strategic Planning

(a) How does your organization conduct its strategic planning?

(b) Who are the key participants?

(c) How does your organization convert its strategic objectives into action plans?

(3) Customer Focus

(a) How does your organization determine health care service offerings to support patients' use of services?

(b) How does your organization build a patient-focused culture?

(c) How does your organization listen to your patients and acquire satisfaction and dissatisfaction information?

(d) How is patient information used to improve your marketplace success?

(4) Measurement, Analysis, and Knowledge Management

(a) How does your organization measure, analyze, review, and improve its performance as a health care provider through the use of data and information?

(b) How does your organization ensure the quality and availability of needed data, information, software, and hardware for your work force, suppliers, partners, collaborators, and patients?

(5) Work Force Focus

(a) How does your organization engage, compensate, and reward your work force to achieve high performance?

(b) How are members of your work force developed to achieve high performance?

(c) How do you assess work force engagement and use the results to achieve higher performance?

(d) How does your organization manage work force capability and capacity to accomplish the work of the organization?

(e) How does your organization maintain a safe, secure, and supportive work climate?

(6) Process Management

(a) How does your organization design its work systems and determine its key processes to deliver patient value, prepare for potential emergencies, and achieve organizational success and sustainability?

(b) How does your organization design, implement, manage, and improve its key work processes to deliver patient value and achieve organizational success and sustainability?

(7) Results

(a) Summarize your organization's key health care results. What are your current levels and trends in key measures or indicators of health care outcomes, health care process results, patient safety, and patients' functional status that are important to your patients? How do these results compare with the performance of your competitors and other organizations with similar health care service offerings?

(b) What are your current levels and trends in key measures or indicators of patient satisfaction and dissatisfaction? How do these results compare with the patient satisfaction levels of your competitors and other organizations providing similar health care services

How to Reference "Fictional Hospital Create Imaginary Health" Essay in a Bibliography

“Fictional Hospital Create Imaginary Health.” A1-TermPaper.com, 2012, https://www.a1-termpaper.com/topics/essay/fictional-hospital-create-imaginary/5722000. Accessed 27 Sep 2024.

Fictional Hospital Create Imaginary Health (2012). Retrieved from https://www.a1-termpaper.com/topics/essay/fictional-hospital-create-imaginary/5722000

A1-TermPaper.com. (2012). Fictional Hospital Create Imaginary Health. [online] Available at: https://www.a1-termpaper.com/topics/essay/fictional-hospital-create-imaginary/5722000 [Accessed 27 Sep, 2024].

”Fictional Hospital Create Imaginary Health” 2012. A1-TermPaper.com. https://www.a1-termpaper.com/topics/essay/fictional-hospital-create-imaginary/5722000.

”Fictional Hospital Create Imaginary Health” A1-TermPaper.com, Last modified 2024. https://www.a1-termpaper.com/topics/essay/fictional-hospital-create-imaginary/5722000.

[1] ”Fictional Hospital Create Imaginary Health”, A1-TermPaper.com, 2012. [Online]. Available: https://www.a1-termpaper.com/topics/essay/fictional-hospital-create-imaginary/5722000. [Accessed: 27-Sep-2024].

1. Fictional Hospital Create Imaginary Health [Internet]. A1-TermPaper.com. 2012 [cited 27 September 2024]. Available from: https://www.a1-termpaper.com/topics/essay/fictional-hospital-create-imaginary/5722000

1. Fictional Hospital Create Imaginary Health. A1-TermPaper.com. https://www.a1-termpaper.com/topics/essay/fictional-hospital-create-imaginary/5722000. Published 2012. Accessed September 27, 2024.

Related Essays: