Term Paper on "Dell Business and Marketing Strategy"

Term Paper 4 pages (1250 words) Sources: 1+

[EXCERPT] . . . .

Dell Computers. The writer explores the company mission statement, products and competition to provide an overview of its success. There were three sources used to complete this paper.

Today's business world is as competitive as ever. With globalization and the Internet abilities the computer market has exploded with growth in the past decade. One of the top competitors in the industry is Dell Computers. Dell is based in Lebanon, Tennessee and recently took the number one slot for personal computer sales.

The driving element of Dell Computers was when they opened in the 1980's was to provide a personal computer to customers without a middle man (Dell, 1999). The premise of the company was that allowing a customer to order directly from Dell without involving a retail store sale would significantly cut the cost of the computer sale while at the same time allowing the company to get a first hand understanding about what each customer wanted in his or her computer.

CEO of the corporation,. Michael Dell is quick to credit the Internet with much of his company's success. The ability to order online and have a product shipped directly to the customer opened a worldwide market for the industry (Dell, 1999).

Today, Dell is named the number one contender in the personal computer sales industry, recently taking the title away from former industry giant Compaq Computers (Pletz, 2001).

MISSION STATEMENT

When a business starts up that business creates a mission statement. The mission statement provides a blueprint idea about what the company wishes to accomplish in the world.


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>The mission statement of Dell Computers is short and direct.

Dell's mission is to be the most successful computer company in the world at delivering the best customer experience in markets we serve. In doing so, Dell will meet customer expectations of: Highest quality: Leading technology: Competitive pricing: Individual and company: accountability: Best-in-class service and support: Flexible customization capability: Superior corporate citizenship and financial stability (Mission statements (http://www.hhpublishing.com/_onlinecourses/study_strategies/BSL/motivation/E5.html)."

The company serves the public's need for computer products. While many company's state that they are there to serve the consumer or the public, they are also serving the retail outlets that they sell their products to. They do not sell directly to the consumer, therefore their orders and their directives come from the retail chain that chooses to stock and sell the product. The retail chain is the who buys the product therefore the company that builds the computer has a loyalty to them. With Dell the mission statement is directed at the consumer. It is the consumer that gets online or picks up the phone and orders a Dell product. It is the consumer that makes or breaks the sales quotas and goal of Dell and it is the consumer who has a direct impact on whether Dell succeeds or fails in its endeavor.

PRODUCT LINE OF DELL

The product line at Dell is not extensive or exhaustive of the computer industry market but it does provide most of the large ticket items that someone with an interest in owning a personal computer would need.

The products include:

Desktops:(A desktop computer is a computer that is larger than a lap top. It is generally stationed on a desk or a table though it is portable if it needs to be moved from one location to another. While a laptop has all components in one unit a desk top is several different units including a monitor, keyboard, mouse, tower and enclosed operating system).

TVs: (Dell offers televisions that can be attached as monitors to its computers.)

Printers & Ink (Printers and ink are needed to print off reports, pictures or any other graphics that the computer owner may need. A computer can be operated… READ MORE

Quoted Instructions for "Dell Business and Marketing Strategy" Assignment:

Use Dell Computers

1) Name the Organization or Company you have chosen to examine, and give its address and other background information in a 1-2 paragraph summary.

2) Give the organization’s mission statement. If they do not have a mission statement, analyze information about the company and write a statement for them that includes what they do, who they serve, and how they serve them (i.e., what value they provide, or what values underlie the organization).

3) Create a list or table of the major product or service categories that the company produces/sells, with an explanation of each.

4) Create a list of competitors for the business (if it is small) or a product category (if the company is quite large). Explain how each competitor competes (their strategies or competitive advantages). In terms of the marketing mix, are they competing in terms of product, price, promotion, or place? A table might be useful for this information.

5) Research the industry in which your company operates and provide a several- paragraph (or bulleted list with explanations) overview of the primary issues affecting your industry (with citations and outside references).

6) Discuss your company's position in the market place relative to competitors, and anything else that you believe contributes to communicating your understanding of your business relative to its industry and to its primary competitors. Review the matrices in www.quickmba.com (e.g., the Ansoff marketing warfare matrix, Porter's three generic strategies, the GE matrix, the BCG matrix) and apply 1-2 of these to your company of interest)*.

7) List what you believe the two primary attributes are on which your business competes (such as quality and price) and create a positioning map showing where you are relative to competitors on these two criteria. In terms of a positioning map. You should see that Positioning is part of the overall Marketing Plan - Positioning includes Target Segments, Competitive Stance and Usage incentive. In terms of creating a Position Map ---Go to www.mamma.com This is a meta search engine site and a scholar search engine. Type in 'Position Map' and visit various sites to see examples. This site will never fail you....learn to meta search --my side lesson for today.

4 Page paper

How to Reference "Dell Business and Marketing Strategy" Term Paper in a Bibliography

Dell Business and Marketing Strategy.” A1-TermPaper.com, 2006, https://www.a1-termpaper.com/topics/essay/dell-computers-writer-explores/683399. Accessed 28 Sep 2024.

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A1-TermPaper.com. (2006). Dell Business and Marketing Strategy. [online] Available at: https://www.a1-termpaper.com/topics/essay/dell-computers-writer-explores/683399 [Accessed 28 Sep, 2024].
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1. Dell Business and Marketing Strategy [Internet]. A1-TermPaper.com. 2006 [cited 28 September 2024]. Available from: https://www.a1-termpaper.com/topics/essay/dell-computers-writer-explores/683399
1. Dell Business and Marketing Strategy. A1-TermPaper.com. https://www.a1-termpaper.com/topics/essay/dell-computers-writer-explores/683399. Published 2006. Accessed September 28, 2024.

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