Essay on "Critical Thinking and Application Problem Identification Mark"
Essay 6 pages (1667 words) Sources: 3 Style: APA
[EXCERPT] . . . .
Critical Thinking and ApplicationProblem Identification
Mark Williams graduated from college with a degree in business five years ago and he found it rather difficult to get a job. The need to find a position was imperative and immediate and given by the fact that unless this happened, Mark would have to return to his home village, as his family had no opportunity to keep him in the big and expensive city. As his worries amounted, he received as telephone call from UPB Consulting to ask him in for an interview. He got the job and felt that the employer was his savior. Mark dedicated his full attention and commitment to proving his worth and becoming better at his job. Which he did. He became fully integrated within the organizational culture and made great friends with his colleagues as well as becoming a reliable employee for the managers.
Last year, the first problems began to be noticed within the organization. UPB Consulting was owned by two associates, who shared different, and at times even conflicting, views of how business operations should be handled. One of the owners was focused on creating a pleasant working environment that offered development opportunities for the staff members. In implementing his view, he often granted salary raises, bonuses and numerous incentives to stimulate employee performances. The second owner found the first to be wasteful with the company's hard earned money and was seeking to implement more restrictive policies in the treatment of the employees. Since the views of the owners were so opposite, the conflict could only be resolved with the withdrawal of one of the parties. The first manager left and his departure
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Throughout the one and a half year that passed since the organizational modification, Mark Williams witnessed numerous situations that dissatisfied him -- despite his sustained efforts, his salary remained the same and he was not offered any bonuses; he was not sent to any training programs; he was not offered the expected promotion; about 30% of his colleagues switched employers. Advised by his close ones, Mark sent out some resumes and was made a job offer. The ethical question relies in whether or not he should switch employers himself. He feels guilty about living the organization that believed in him when no one else would and he would miss his colleagues. On the other hand, he is extremely dissatisfied and feels that he can no longer perform in the current environment. The ethical question is then: should Mark follow his interests and disappoint his 'savior' or should he stand by the organization and be unhappy?
2. Research
The first step in offering a question to the posed ethical question is that of conducting research in order to see how the specialized literature deals with the issue. The problem is however that the ethics literature is often generic and refers to the entire palette of problems, without offering specific solutions, but the statement that one should choose what is right to do. In terms of the ethics of changing jobs, Dean Geuras and Charles Garofalo identify the main source of ethical problems as the possibility that the switching of employers could involve conflicts of interest. An example of such a situation occurred in 2004 when a former Pentagon official resigned and moved to the Boeing Corporation. She was accused of ethical violations due to her acceptance of a job that would be in conflicts of interest with the previous position. The conflict of interests in the case of Mark Williams relies in that the first company has formed him as a professional and that when he lives, the organizational investment will move to another company. Other issues of potential ethical interest could be offered by the answering of the following questions:
1. When would and should Mark inform his colleagues and employers that he had decided to leave the organization?
2. Does the new job have the ability to place him is positions and situations that might hurt the interests of UPB Consulting and/or its customers?
3. In case conflicts of interest occur between the two firms, is it possible for Mark to be left uninvolved? (Todd)
3. Analysis of Potential Solutions
In the given situation, it is clear that only two solutions are available -- the first one is that of remaining with the current employer, whilst the second sees that Mark Williams change jobs. Each of these solutions has numerous implications upon both Mark, as well as the colleagues, the clients or the management -- in all, the stakeholders. The following lines will reveal some of the most important implications:
Effects of remaining with UPB Consulting:
For Mark: no change, which implies additional time to adjust; ability to continually work in the familiar environment; frustration with the situation at UBP
For colleagues: maintained levels of job motivation and the ability to continually work with Mark and share his expertise
For clients: satisfaction and stability from working with the same UBP consultant
For management: ability to benefit from the years of training
Effects of changing jobs:
For Mark: the ability to leave behind something that dissatisfies him; the thrill of something new; the ability to learn more; sense of guilt from leaving the company that has formed him professionally
For colleagues: sense of loss; low levels of morality; they might interpret it that it is in fact time to leave the organization as no improvements are to be seen in the coming future
For clients: dissatisfactions due to the fact that they have to switch consultants
For management: lack of ability to generate a return on their years of investments in training; reduced costs due to the need to replace Mark
4. Application
Making a final decision is a tough chore and the simple presentation of the implication might not be sufficient to help Mark Williams decide on leaving or staying at UPB Consulting. In order to the best decision to be made, it is advisable to look at two ethical theories and identify the best answer from their angle. The consequentialism, or utilitarism, theory sees that in the process of making a decision, the individual should use arguments from the future, of the consequences each available course will generate. The first main focus in this theory is that of getting what one wants. In light of this theory then, Mark Williams ought to switch employers.
The second theory is called Aristotelianism, or the virtue of ethics, and it is based on the efforts made to be the best person possible. Finding a solution with the aid of this theory depends directly on the type of person each individual is (Brown). Mark Williams is a committed, responsible and obliging young man, and in his perspective, he wants to be perceived as reliable and honorable. In this order of ideas then, he would decide not to take the new job. Still, this would bring about sorrow and frustrations.
5. Decision Making
Having arrived to this point, it is necessary to identify the solution which is the more ethical of the two alternatives. According to the previously assessed theories, each course of action can be justified. Yet, the decision to remain within the company is the most ethical decision that Mark Williams could make. Not only that he desires to implement and live by the principles of ethical virtues, but also as this decision generates the least negative effects upon the stakeholders -- colleagues, managers and UPB Consulting clients -- remaining within the company is the most ethical decision.
6. Evaluation of Chosen Solution
Once the most ethical course of action has been selected, it is now important to assess it and reveal its implications. The following lines detail on the positive and negative effects of… READ MORE
Quoted Instructions for "Critical Thinking and Application Problem Identification Mark" Assignment:
1. Identification (10 points possible)
Define the central ethical problem to be resolved. Distinguish the central problem from other ethical
problems. Use details and examples to explain your response.
10-8 points 7-5 points 4-3 points 2-1 point(s) 0 points
Identifies the main idea or
problem with numerous
supporting details and
examples which are
organized logically and
coherently
Identifies the main idea
or problem with some
supporting details and
examples in an
organized manner
Identifies the main idea
or problem with few
details or examples in a
somewhat organized
manner
Identifies the main idea or
problem poorly with few
or no details or states the
main idea or problem
verbatim from the text.
Does not identify
the main idea or
problem
2. Research (10 points possible)
Gather information relevant to the central ethical problem. Use outside sources to gain a better
understanding of the problem and potential solutions. Explain relevance of information found. (Your
instructor will provide specific details regarding appropriate sources and citation format).
10-8 points 7-5 points 4-3 points 2-1 point(s) 0 points
Insightfully relates
concepts and ideas from
multiple sources; uses new
information to better define
problem and identify
options; recognizes missing
information; correctly
identifies potential effects
of new information.
Accurately relates concepts
and ideas from multiple
sources; uses new
information to better define
problem and identify
options; correctly identifies
potential effects of new
information.
Inaccurately or
incompletely relates
concepts and ideas from
multiple sources;
shallow determination
of effect of new
information
Poorly integrates
information from
more than one source
to support final
solution; Incorrectly
predicts the effect of
new information
Does not identify
new information
3. Analysis (15 points)
Compare and contrast available solutions relevant to the central ethical problem. Using inductive or
deductive moral reasoning, clearly explain the ethical implications the potential solutions may have
on the stakeholders.
15-12 points 11-8 points 7-4 points 3-1 point(s) 0 points
Uses specific inductive or
deductive moral reasoning
to make inferences
regarding premises;
addresses implications and
consequences for the
stakeholders; identifies
facts and morally relevant
information correctly
Uses logical reasoning to
make inferences
regarding solutions;
addresses implications
and consequences for the
stakeholders; Identifies
facts and morally
relevant information
correctly
Uses superficial
reasoning to make
inferences regarding
solutions; Shows some
confusion regarding
facts, opinions, and
morally relevant,
evidence, data, or
information
Makes unexplained,
unsupported, or
unreasonable inferences
regarding solutions;
makes multiple errors in
distinguishing fact from
fiction or in selecting
morally relevant
evidence
Does not analyze
multiple solutions
4. Application (30 points)
Apply two ethical theories to reach a resolution of the central ethical problem. What would the central
principles of each theory imply is the morally right or best course of action?
A. Apply one (1) consequential theory (Act or Rule Utilitarianism) 15pts.
Apply one (1) non-consequential theory (Deontology or Contractarianism) 15 pts.
For each (A and B) you are to resolve the central ethical problem using the central principles of the
theory. You are encouraged to use the *****Steps in Applying***** the theories presented in Chapters 4 and 5.
15-12 points 11-8 points 7-4 points 3-1 point(s) 0 points
Excellent summary of the
theory. All important
principles are included and
explained. Central
principles of theories are
logically and
systematically applied to
the central ethical issue to
reach a resolution of the
main problem.
Good summary of the
theory. Most of the
important principles
are discussed.
Explanations may be
lacking in depth.
Central principles of
the theories are
applied, but may not
be logically consistent
or applied to specifics
of case.
A more shallow
discussion of the
theory and
principles.
Applications of the
central principles of
the theories may be
shallow, cursory, or
too general.
Little or no summary of
theory, and very little
discussion of principles.
Applications of the central
principles of the theories are
either missing or are not
connected to the central issue
and options in the case.
Does not explain
central principles to
the theory. Does not
apply central
principles to reach a
resolution of main
problem
5. Decision-Making (10 points)
Select and defend the morally right (or most ethical) resolution to the central ethical problem. Using
facts and relevant evidence from analysis, thoroughly explain why this is the best solution.
6. Evaluation (10 points)
Identify and counter arguments against the option that you selected as being morally right (or
ethically best). What are the possible arguments against the resolution you chose? How would you
defend against those arguments?
10-8 points 7-5 points 4-3 points 2-1 point(s) 0 points
Insightfully interprets data
or information;
identifies obvious as well
as hidden assumptions,
establishes credibility of
sources on points other
than authority alone,
Accurately interprets data
or information;
identifies obvious
assumptions, establishes
credibility of sources on
points other than authority
alone, avoids fallacies in
Makes some errors
in data or
information
interpretation;
makes arguments
using weak
evidence; provides
Interprets data or
information incorrectly;
Supports conclusions or
solutions without evidence
or logic; uses data,
information, or evidence
skewed by invalid
Does not evaluate
data, information, or
evidence related to
best option.
10-8 points 7-5 points 4-3 points 2-1 point(s) 0 points
Thoroughly identifies
and addresses key
aspects of the problem
and insightfully uses
facts and relevant
evidence from analysis
to support and defend
potentially valid
solution
Identifies and addresses
key aspects of the
problem and uses facts
and relevant evidence
from analysis to
develop potentially
valid conclusion or
solution
Identifies and addresses
some aspects of the
problem; develops
possible conclusion or
solution using some
inappropriate opinions
and irrelevant
information from
analysis
Identifies and addresses only
one aspect of the problem but
develops untestable
hypothesis; or develops
invalid conclusions or
solutions based on opinion or
irrelevant information.
Does not select and
defend a solution
avoids fallacies in
reasoning; distinguishes
appropriate arguments
from extraneous elements;
provides sufficient logical
support
reasoning; distinguishes
appropriate arguments from
extraneous elements;
provides sufficient logical
support
superficial support
for conclusions or
solutions
assumptions; uses poor
sources of information;
uses fallacious arguments
7. Reflection (5 points)
Reflect on your own thought process. What did you learn from this process? What could you do
differently next time to improve the problem-solving process?
Writing/Composition (10 points)
Remember that this is a Gordon Rule writing assignment. 10 points of your grade will be based on the
writing skills you demonstrate in the paper. So organize your thoughts carefully, explain them clearly,
and proof-read carefully for errors in grammar and spelling.
10-8 points 7-4 points 3-0 points
Writing is clear, coherent, & wellorganized.
Very few grammar or spelling
errors.
Overall writing is acceptable, but
clear weaknesses in organization,
clarity, grammar or spelling.
Writing is unacceptable. Poor organization,
meanings are not clear, and/or numerous errors in
grammar or spelling.
5 points 4 points 3-2 points 1 point 0 points
Identifies strengths and
weaknesses in own thinking:
recognizes personal
assumptions, values and
perspectives, compares to
others*****, and evaluates them in
the context of alternate points
of view
Identifies strengths and
weaknesses in own
thinking: recognizes
personal assumptions,
values and perspectives,
compares to others*****, and
evaluates them in the
context of alternate
points of view
Identifies some
personal assumptions,
values, and
perspectives;
recognizes some
assumptions, values
and perspectives of
others; shallow
comparisons of
alternate points of view
Identifies some
personal
assumptions,
values, and
perspectives;
does not consider
alternate points of
view
Does not reflect on
own thinking
How to Reference "Critical Thinking and Application Problem Identification Mark" Essay in a Bibliography
“Critical Thinking and Application Problem Identification Mark.” A1-TermPaper.com, 2009, https://www.a1-termpaper.com/topics/essay/critical-thinking-application-problem/228559. Accessed 5 Oct 2024.
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