Term Paper on "Consumer Every Year, Economic Agents"

Term Paper 5 pages (1411 words) Sources: 5

[EXCERPT] . . . .

Consumer

Every year, economic agents are presented with the opportunity to change the healthcare coverage they offer to the staff members, but every year, they face the hurdles of the difficult decision. The complexities in making the decision are pegged to the organizational desire of reducing expenditures, but also to the need to use the healthcare plan in a means that generates employee motivation (Fisher, 2008). The current endeavor seeks to assess the decision making process through two distinctive lenses -- those of the human resources direction and those of the employee. In both cases, the employer is a midsize economic agent.

Scenario A -- the human resources director

Describe the selection process you would use to make the most cost-effective and employee-friendly decision

The selection process would be based on the gradual implementation of the following steps:

Creation of the organizational objectives and expectations regarding the healthcare plan

Collection of all necessary information regarding budgets, employee expectations and offers made available by the healthcare plan vendors

Comparison of the collected information through the lenses of cost efficiency as well as employee demands

Direct, open and intense communications with the healthcare vendors in order to collect essential information (detailed throughout the following section). Collection of references regarding the respective healthcare vendors

Review of all information collected, creation of tables and other decision making tools in order to ra
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te the ability of each healthcare plan to support the company in attaining its initially established objectives.

Identifying the best alternative based on the analysis conducted. The estimated shortage of this choice would be represented by increased expenditures. It is as such useful to compute the opportunity cost of selecting the respective solution and identifying the second best alternative. Negotiations would also be launched with the vendors in order to stimulate a more beneficial contract.

2. Identify the information you would need to make this decision.

In order to make the decision, the human resources manager requires extensive information on a wide array of issues. These issues can generically be categorized into three specific sections: financial information, offer and expectations. At the level of the information related to financial considerations, it is already known that the budgets are not flexible. In spite of this recognition, inquiries would be made regarding the following:

The actual size of the budget

The budgets of the previous years

The percentage of the allocated budgets as part of the overall company expenditures as well as party of the overall employee costs

The financial needs to cover for the healthcare demands of the staff members.

At the level of the expectations, it is necessary that the manager becomes aware of the needs and wants of the employees regarding healthcare coverage. Did they perceive the previous plans as sufficiently comprehensive? How would they like to improve them?

Finally, in terms of the available offer, the human resources manager would interact with the vendors of healthcare coverage plans in order to collect information on the costs involved, the services offered as well as any other relevant data. The following questions would be asked at this stage:

What are the costs per physician?

Are there any additional / hidden costs?

What is the degree of flexibility in the healthcare plans? Can some of them be adapted to meet specific company or employee needs?

What electronic support and other technologic innovation are used in the process and to update the system?

What is the duration of repayment for the medical services?

Are the services offered by the firm outsourced or delivered in-house? (Chouffani, 2010)

3. Discuss the ramifications of your decision on employees.

As it has been mentioned in the introductory section, the medical coverage plan is used as an incentive to attract and retain the best staff members. In cases of poor medical coverage, especially when combined with other organizational limitations, the employees are unlikely to become loyal, and as such high employee turnover would be registered. This in turn materializes in adjacent problems, such as higher costs with the staff members, reduced organizational performances and damaged reputation and public image (Tesone, 2008). Therefore, the decision made by the human resources manager regarding the healthcare plan is likely to generate loyalty or loss of loyalty, depending on… READ MORE

Quoted Instructions for "Consumer Every Year, Economic Agents" Assignment:

Assignment 4 ***** The Consumer

Each November becomes *****open season***** in which many employees have an opportunity to decide which type of health care coverage to choose for the upcoming year. Plans are marketed by health insurance companies, HMOs, local hospitals, and professional associations. Many Human Resource (HR) professionals are bombarded with sales and marketing attempts to persuade them to change the benefits packages they offer to employees. Given the number of choices available, it may be tempting to select the package that best meets your needs.

In a five to seven (5-7) page paper, describe how you would handle this selection process from each of these points of view.

Assume you are the HR Director for a midsized company and must make a decision about the company*****s employee benefits package. You have not been in this position before and must maintain the current benefits budget; there may be no increases or changes to the package that will result in additional spending.

1. Describe the selection process you would use to make the most cost-effective and employee-friendly decision.

2. Identify the information you would need to make this decision.

3. Discuss the ramifications of your decision on employees.

As an employee of a midsized company, your HR Director is considering a change in the benefits package for the upcoming year.

4. Evaluate the factors that influence your selection of a package.

5. Analyze to what extent the cost of the program influences your decision.

6. Explain possible alternatives if you were to choose not to participate in the benefits package for the upcoming year.

The format of the paper is to be as follows:

o Typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format.

o Type the question followed by your answer to the question.

o In addition to the five to seven (5-7) pages required, a title page is to be included. The title page is to contain the title of the assignment, your name, the instructor*****s name, the course title, and the date.

Note: You will be graded on the quality of your answers, the logic/organization of the report, your language skills, and your writing skills.

The assignment will be graded using the following rubric:

Outcomes Assessed *****¢ Describe the marketing research process and market segmentation strategies.

*****¢ Describe the concept of relationship marketing and the distinction between satisfaction and loyalty.

*****¢ Use technology and information resources to research issues in health care marketing.

Grading Rubric for Assignment #4 ***** The Consumer

Criteria 0

Unacceptable 20

Developing 30

Competent 40

Exemplary

1. Describe the selection process you would use to make the most cost-effective and employee-friendly decision.

Did not complete the assignment or inaccurately the selection process you would use to make the most cost-effective and employee-friendly decision; omitted and/or included irrelevant information. Described with less than 70% accuracy, thoroughness, and logic. Partially described the selection process you would use to make the most cost-effective and employee-friendly decision; omitted some key information. Described with 70-79% accuracy, thoroughness, and logic. Sufficiently described the selection process you would use to make the most cost-effective and employee-friendly decision.

Described with 80-89% accuracy, thoroughness, and logic. Fully described the selection process you would use to make the most cost-effective and employee-friendly decision.

. Described with 90-100% accuracy, thoroughness, and logic.

2. Identify the information you would need to make this decision.

Did not complete the assignment or inaccurately identified the information you would need to make this decision; omitted and/or included irrelevant information. Described with less than 70% accuracy, thoroughness, and logic. Partially identified the information you would need to make this decision; omitted some key information. Described with 70-79% accuracy, thoroughness, and logic. Sufficiently identified the information you would need to make this decision. Described with 80-89% accuracy, thoroughness, and logic. Fully identified the information you would need to make this decision. Described with 90-100% accuracy, thoroughness, and logic.

3. Discuss the ramifications of your decision on employees.

Did not complete the assignment or inaccurately discussed the ramifications of your decision on employees; omitted and/or included irrelevant information. Described with less than 70% accuracy, thoroughness, and logic. Partially discussed the ramifications of your decision on; omitted some key information. Described with 70-79% accuracy, thoroughness, and logic. Sufficiently discussed the ramifications of your decision on employees. Described with 80-89% accuracy, thoroughness, and logic. Fully discussed the ramifications of your decision on employees. Described with 90-100% accuracy, thoroughness, and logic.

4. Evaluate the factors that influence your selection of a package.

Did not complete the assignment or insufficiently evaluated the factors that influenced your selection of a package; omitted and/or included irrelevant information. Described with less than 70% accuracy, thoroughness, and logic. Partially evaluated the factors that influenced your selection of a package; omitted key information. Described with 70-79% accuracy, thoroughness, and logic. Sufficiently evaluated the factors that influenced your selection of a package. Described with 80-89% accuracy, thoroughness, and logic. Fully evaluated the factors that influenced your selection of a package. Described with 90-100% accuracy, thoroughness, and logic.

5. Analyze to what extent the cost of the program influences your decision.

Did not complete the assignment or insufficiently analyzed to what extent the cost of the program influenced your decision; omitted and/or included irrelevant information. Described with less than 70% accuracy, thoroughness, and logic. Partially analyzed to what extent the cost of the program influenced your decision; omitted some key information. Described with 70-79% accuracy, thoroughness, and logic. Sufficiently analyzed to what extent the cost of the program influenced your decision. Described with 80-89% accuracy, thoroughness, and logic. Fully analyzed to what extent the cost of the program influenced your decision Described with 90-100% accuracy, thoroughness, and logic.

6. Explain possible alternatives if you were to choose not to participate in the benefits package for the upcoming year. Did not complete the assignment or insufficiently explained possible alternatives if you were to choose not to participate in the benefits package for the upcoming year; omitted and/or included irrelevant information. Described with less than 70% accuracy, thoroughness, and logic. Partially explained possible alternatives if you were to choose not to participate in the benefits package for the upcoming year; omitted key information. Described with 70-79% accuracy, thoroughness, and logic. Sufficiently explained possible alternatives if you were to choose not to participate in the benefits package for the upcoming year Described with 80-89% accuracy, thoroughness, and logic. Fully explained possible alternatives if you were to choose not to participate in the benefits package for the upcoming year Described with 90-100% accuracy, thoroughness, and logic.

7. Clarity

Did not complete the assignment or explanations are unclear and not organized.

(Major issues) Explanations generally unclear and not well organized.

(Many issues) Explanations generally clear and/or organized. (Minor issues) Explanations very clear and well organized.

(Added helpful details)

8. Writing ***** Grammar, sentence structure, paragraph structure, spelling, punctuation, APA usage.

Did not complete the assignment or had 8 or more different errors in grammar, sentence structure, paragraph structure, spelling, punctuation or APA usage. (Major issues) Had 6-7 different errors in grammar, sentence structure, paragraph structure, spelling, punctuation or APA usage. (Many issues) Had 4-5 different errors in grammar, sentence structure, paragraph structure, spelling, punctuation or APA usage. (Minor issues) Had 0-3 different errors in grammar, sentence structure, paragraph structure, spelling, punctuation or APA usage.

How to Reference "Consumer Every Year, Economic Agents" Term Paper in a Bibliography

Consumer Every Year, Economic Agents.” A1-TermPaper.com, 2011, https://www.a1-termpaper.com/topics/essay/consumer-every-year-economic-agents/37336. Accessed 6 Jul 2024.

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A1-TermPaper.com. (2011). Consumer Every Year, Economic Agents. [online] Available at: https://www.a1-termpaper.com/topics/essay/consumer-every-year-economic-agents/37336 [Accessed 6 Jul, 2024].
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[1] ”Consumer Every Year, Economic Agents”, A1-TermPaper.com, 2011. [Online]. Available: https://www.a1-termpaper.com/topics/essay/consumer-every-year-economic-agents/37336. [Accessed: 6-Jul-2024].
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1. Consumer Every Year, Economic Agents. A1-TermPaper.com. https://www.a1-termpaper.com/topics/essay/consumer-every-year-economic-agents/37336. Published 2011. Accessed July 6, 2024.

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