Term Paper on "Communication Experiences Nonverbal vs. Verbal"
Term Paper 3 pages (1001 words) Sources: 1+
[EXCERPT] . . . .
Communication Experiences: Nonverbal vs. VerbalCan See What You're Thinking
Role as Employee
The communicative situation entails that I entered my employer's office in my capacity as employee. In terms of space, the office was arranged in a fixed manner, with the employer's desk and chair close to the far wall, and the visitor's chairs at a fixed distance from the desk. When I entered, the employer made eye contact with me, and both of us maintained this more or less during the whole meeting. This inspired confidence in me, and thus I spoke in an even, confident voice throughout, which in turn resulted in my employer giving me his undivided attention by listening actively. The between channel redundancy (BCR) was thus complete for both of us. The result was that the employer negotiated a raise that was slightly lower than I requested, but nonetheless satisfactory to me. The communication was thus successful, as both my employer and I as employee demonstrated a correlation between our verbal and nonverbal communication, in a situation where nonverbal cues are of utmost importance.
Another situation in my workplace, where I found the communication less than satisfactory, occurred between a coworker and myself. The colleague in question was in the habit of keeping me from my work by visiting and chatting to me frequently. This would occur during work hours, and at times when my workload was particularly heavy. I tried talking to the person about this, but she refused to change this habit. I thus decided to take the problem to management. When I entered the office, I was in an agitated state. This was communicated to my employer by m
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Role as Customer
As a customer, I visited a car dealer in order to acquire a new car. When I entered, I was immediately approached by a salesman, who briefly but firmly shook my hand and retreated to a social distance. This behavior made me feel at ease, and I felt free to describe exactly the kind… READ MORE
Quoted Instructions for "Communication Experiences Nonverbal vs. Verbal" Assignment:
Title: I Can See What You're Thinking
Analyze yourself in any two of the following roles: as an employee, as a manager, or as a customer. Discuss two communication experiences (one from each point of view) in which the nonverbal ocmponent of the communication outweighed the verbal component. Explain why it occurred, applying as many concepts from your readings as possible. Include whether the communication was successful or frustrating.
Note: Double-spaced pages. All sources, whether directly quoted or paraphrased, should be cited, using footnotes or endnotes and a bibliography. *****
How to Reference "Communication Experiences Nonverbal vs. Verbal" Term Paper in a Bibliography
“Communication Experiences Nonverbal vs. Verbal.” A1-TermPaper.com, 2004, https://www.a1-termpaper.com/topics/essay/communication-experiences-nonverbal/915017. Accessed 5 Oct 2024.
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