Essay on "Business English Learning Requirements Questionnaire"

Essay 5 pages (1353 words) Sources: 5

[EXCERPT] . . . .

Business English

Learning requirements questionnaire

Business English is traditionally understood as the use of the English language in business operations. This can be common within English speaking countries and firms, in business relationships between different countries and firms and even in non-English speaking countries and firms, but where English is a popular language. In a world of globalization and incremental international business operations, business English gains more and more popularity and the need for it within the personal and corporate domains exponentially increased (Guffey, 2008). Today, business English is part of the learning experience and it can be acquired in school, in the office, in special courses or individually.

The business complexities of the modern day era are extremely multifaceted, meaning as such that the creation of a plan to offer business English lessons has to be created and implemented based on the specifics of each individual situation. The current scenario is that of Mr. Hasegawa, the senior manager of an automobile manufacturer, who is perceived as potential student in the courses of business English. In order to maximize the chances of learning for Mr. Hasegawa, a questionnaire has to be created and assessed. The role of the questionnaire is that of identifying the learning needs and requirements in order to develop and implement a customized learning program which answers the specific needs of the student.

In the given context, the questionnaire would integrate the following questions:

1. What is you level of knowledge of the English language? At which of the following levels do you speak English?

a) Beginner

b) Intermediate

c) Upper intermediate

d) Advanced

2. Where did you learn how to speak English? (General language rather than business English)

a) School

b) Work place

c) Other (please state where)

3. How would you describe your level of language knowledge in terms of speaking?

a. Beginner

b. Intermediate

c. Upper intermediate

d. Advanced

4. How would you describe your level of language knowledge in terms of reading and writing?

a. Beginner

b. Intermediate

c. Upper intermediate

d. Advanced

These four questions are designed to offer insights into the English skills of the future student in order to identify whether he possesses language bases or whether the program would also have to offer common English training.

5. Have you interacted with people and companies outside your firm / company?

a) Yes, often

b) Rarely

c) Never

6. What languages did you traditionally use when interacting with individuals and firms outside your country?

7. Have you ever used English in business operations / transactions / communications and so on?

a) Yes, often

b) Rarely

c) Never

8. What is you degree of knowledge in the field of business English?

a. Beginner

b. Intermediate

c. Upper intermediate

d. Advanced

9. How would you describe your level of business English knowledge in terms of speaking?

a. Beginner

b. Intermediate

c. Upper intermediate

d. Advanced

10. How would you describe your level of business English knowledge in terms of reading and writing?

a. Beginner

b. Intermediate

c. Upper intermediate

d. Advanced

11. What position did you occupy when you used business English?

12. What were your main responsibilities within the position?

13. What were the features of your business communications?

14. In what direction are you headed, professionally speaking?

These latter questions are created and asked in order to identify the currently possessed skills of Mr. Hasegawa as well as identify his need for business English training. Based on the answers collected throughout the questionnaire, the program of business English would be developed in a customized manner.

2. Language analysis

As it has been mentioned throughout the previous section, each business English course is efficient only if it is constructed to meet the specific needs of the student taking the course. The second scenario is represented by the case of Mr. Masoni, an environmental engineer who travels to various global regions to provide consultancy on how organizations can cope with the federal regulations and international agreements on pollution management. Mr. Masoni's expertise is in water pollution and he also… READ MORE

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