Research Paper on "Branding and Life Cycle"

Research Paper 4 pages (1351 words) Sources: 5

[EXCERPT] . . . .

Branding and Lifecycles

How Marketing Shapes Consumer Needs and Wants

The customer has never been more in control of the conversation of what gets produced and sold in both the business-to-business (B2B) and business-to-consumer (B2C) market places. They have greater input yet it is the marketers who are navigating them to the brands and products that align most with their unmet psychographic and functional needs. While the customers have many options for voicing their approval or disapproval of a given product or service through social media, it is the marketer's accuracy and precision of orchestrating multichannel experiences that gets them to buy (Chatterjee, 2010). And while customers across B2B and B2C have also never been more frustrated with the wide differences in product and service quality, it is up to the marketer to convince them that their given product can bridge or cross this chasm. And to do that, marketers must excel at imparting trust to the potential customer (Suranyi-Unger, 1981). Trust is a foundational element of consumer behavior, and it is the marketer, not the consumer, who will have to earn and keep it to make sales over time. One of the fundamental aspects of customer loyalty is the ability to continually culture expectations and fulfill and exceed them, further earning and keeping trust over time (Morgan, 2000). Add to this the fact that the consumer, both from a B2B and B2C standpoint, has more choices than ever and they really use trust as a currency not just dollars, and it becomes clear that marketing is all about shaping consumer needs and wants over time. Shaping needs and wants by creating an affinity for products is critical (Suranyi-Unger,
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1981).

WalMart's Psychographic Segmentation: How a Retail Giant Serves

An example of how marketing shapes consumer needs and wants can be seen in how retail giant WalMart has architected its entire business model including its value chain to supports its unique value proposition of being a low price leader in mass merchandising. Walmart marketing is focused on shaping consumer needs and wants with its Low Price Everyday (LPED) value proposition, underscoring that they understand many middle and lower-income families are perennially struggling financially and they want to help (WalMart Investor Relations, 2013). Their marketing communicates that they empathize with the challenges of many families from an economic standpoint and their low-price strategy is meant to provide a means to make dollars stretch farther. By marketing to the psychographic needs of consumers to make their incomes go farther during these challenging economic times, they are winning over millions of fans against their competitors. While many critics of Walmart ague that it is their pricing that drives smaller stores out of business, in actuality this isn't the case; it is the fact that WalMart shows over and over again that the understand and respect the challenges many middle and lower-income families face with finding good products at a reasonable price. So it is the marketer, WalMart, attracting and keeping the price-conscious shopper, not the over way around. And to the critics of WalMart who say they drive down prices and make smaller retailers go out of business, consider that just 16% of the total WalMart customer base is loyal to them (WalMart Investor Relations, 2013).The foundation of all excellent marketing in general and the creation and strengthening of customer relationships specifically is predicated on customers seeing solid evidence that a marketer respects and reacts to their concerns (Foxall, 1994).

The paradox is that Walmart markets their empathy and respect for price-driven shoppers while at the same time driving up these shopper's expectations of what they can buy on their budgets. This is a brilliant marketing paradox they make use of because on the one hand the price-driven shoppers see themselves in "control" of Walmart yet Walmart marketing is only delivering products they know they can drastically exceed customers' price expectations with. Walmart is much better at marketing than many theorists and pundits give them credit for, because they are finely tuning expectations of superior products at low prices… READ MORE

Quoted Instructions for "Branding and Life Cycle" Assignment:

Activity 6

Section 4: Product Positioning, Branding, and Life Cycle

Product managers need to analyze the competitive landscape for their products in order to fully understand how consumers perceive their brand versus the competition. In some product categories, consumers have a wide range of choices between products. A company must understand how their own product is perceived relative to the choices available to consumers in order to develop a marketing strategy that leads to the establishment of market share or growth.

Marketing efforts may drive consumer wants and needs, product brand managers have a responsibility to society overall. Truly effective marketing strategy reaches the right customer at the right time with the right product. Marketers need to be sensitive, however, to ensure that product needs and desires are effectively matched with target markets. In addition, effective marketing runs the risk of being critiqued when either targeted to selected markets, such as children, or involving certain product categories, such as cigarettes. A company must find the balance between creating and driving consumer demand and ensuring that consumer needs are not exploited, to truly achieve marketing success.

It is also important to understand the product life cycle for each product. The life cycle provides an idea of how long the product has been in the market, and the overall length of the product category. Understanding the product life cycle can help a company to apply the appropriate marketing mix and strategy based on the product stage. A product in the introductory stage, for example, will require a marketing mix that develops brand awareness and helps to introduce the product to the market, whereas a mature product will require a marketing mix that maintains market share and positions the product competitively against competitors. The following graph portrays the product life cycle curve.

Assignment 6 Marketing Efforts and Consumer Behavior

It is evident that marketing plays a significant role in our society. A philosophical question to ponder is, does marketing drive society or does society drive marketing? Since it is a philosophical question there is no one correct answer. You can find support for either position. In this activity you will take one of these positions and argue that perspective.

Spotlight on Skills: Develop your Logical Thinking and Argumentative Skills

In this activity and in many other activities you will be called upon to present your ideas, make arguments, and defend a point of view. All of this calls for research based evidence, as well as logical thinking skills that provide the framework for presenting this evidence. In this activity, develop your logical thinking skills through first considering the developmental stages of your own thinking: Developing as rational persons: Viewing our development in stages.

Developing as rational persons: Viewing our development in stages. The Critical Thinking Community.

Main Task: Analyze the Cause and Effect Relationship of Marketing Efforts and Consumer Behavior

For this activity, select a position based on one of the following statements:

Marketing shapes consumer needs and wants

Marketing reflects the needs and wants of customers

Justify your selection by demonstrating how either consumers or marketing efforts drive the direction of the other. If you believe that marketing efforts shape consumer behavior, analyze which product management skills may improve market share and brand image. If you see consumers as the main directors of marketing strategy, analyze which behaviors product managers need to pay attention to when developing marketing plans.

Include at least five (5) peer-reviewed articles to support your analysis. In addition to these specified resources, other appropriate scholarly resources, including older articles, may be included.

Learning Outcomes: 1, 2, 4

Assignment Outcomes

Assess theories and best practices in brand management to build consumer trust.

Evaluate the roles, problems encountered, skills required, and the functions of the brand manager in order to improve marketing strategies.

Develop a product strategy intended to maximize brand value and avoid historical marketing errors. *****

*****

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Branding and Life Cycle.” A1-TermPaper.com, 2013, https://www.a1-termpaper.com/topics/essay/branding-lifecycles-marketing/8126992. Accessed 6 Jul 2024.

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