Essay on "Argyris and Schon's Theories for Action"

Essay 4 pages (1350 words) Sources: 2

[EXCERPT] . . . .

Argyris and Schon's Theories for Action

Over the last ten years, the amounts of leadership in business have been increasingly brought to the forefront. Part of the reason for this, is because many managers and administrators have been lacking the ability to effectively lead their organization. Where, many managers and executives will often pay lip services to having effective leadership, yet in practice they are not demonstrating the necessary characteristics to motivate employees. A good example of this can be seen with a study, which showed that 73% of businesses say that their employees are their greatest asset. However, when you look at where employees rank in the priorities of the business, 98% have them ranked in sixth place. (Chitwood, 2004) This is significant, because it shows how there is a lack of leadership at many business. To help managers be able to address this issue, Argyris and Schon's theory was developed. This provides managers with specific steps, to help improve the underlying amounts of leadership at any organization. To fully understand how this can help provide leadership training requires; examining this theory by looking at: the concrete experience, reflective observations, abstract conceptualization and active experimentation. Together, these different elements will provide the greatest insights, as to how Argyris and Schon's theory can help to improve the overall amounts of leadership at any organization.

Concrete Experience

The ideas of Argyris and Schon's theory, builds off of previous work that was conducted by Freud and Jung, regarding the human thought process. Where, people determine what thoughts will affect, the acti
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ons that will occur to them in their lives. Argyris and Schon build off of this theory, by claiming that people have mental maps in their minds, which can serve as a guide for what actions they will take. The problem is: that few people are aware of these mental maps. Those who do know about them will rarely utilize them, to positively influence their actions. At which point, someone will become reactive, to the events that shape their environment. This would qualify as the objective component of the theory, by providing a general overview. (Anderson, 1994)

However, when look at the specific factors; it is clear that the actions theories would address the individual personal experiences of the event. This is subdivided into two sections, espoused theories and theories in use. Espoused theories are: when one person will have loyalty for the conscious actions they are taking, often defending them (even when they are wrong). Theories in use are: when there are various actions that are implied, to the behavior of the individual. In most cases, the thoughts for these actions are generated on the subconscious level. (Dick, 2006)

Argyris and Schon's theory provides: a general overview for explaining the thought process that contributed to human behavior. At the same time, it provides specific information, as to how this related, to the conscious and unconscious actions of the individual. This is significant, because it provides a number of different ways of examining, how the thought process affects human behavior. In leadership, this is important, because when you understand how someone's thoughts are influencing their actions, you can be able to interrupt this process and influence them positively. Over the course of time, this helps to improve the organization, by ensuring that managers understand, how the thoughts and actions of an individual are inter-related. (Dick, 2006)

Reflective Observation

In the theory of action, there are a number of critical elements that are specifically linked; to the actions of the individual to include: actions strategies, consequences for self, consequences for others, governing values and action strategy effectiveness. Action strategies are: the specific actions that someone will take in response their environment. The principal of the consequences for self is: the consequences of the action for the individual. Consequences for others are: the effect of the actions of an individual, upon others. Governing values are: the goals, objectives, values or beliefs that the individual is seeking, to satisfy their actions. Action strategy effectiveness is when: the course… READ MORE

Quoted Instructions for "Argyris and Schon's Theories for Action" Assignment:

Personal Application Assignment on Argyris and Schon*****s Theories for Action:

***Please use one of the following *****s: ***** or Assco5522***

First of all, we believe that a zero-based grading system is important. In this system, 20 points are given for the total PAA. Four points are awarded for each of the four elements in the learning style model, and four points are awarded for the integration and synthesis and general quality of the PAA. Students start with zero points and are given specific points for each area, depending on their having met the criteria listed in the following section.

Choosing a good topic is essential. Select an experience that relates to the assigned course topics. It should be an experience that you would like to understand better (e.g., there was something about it that you do not totally understand, that intrigues you, that made you realize that you lacked certain managerial skills, or that was problematical or significant for you). When students are excited about learning more about the incident, their papers are lively and interesting. The topic must be meaty enough to take it through the entire learning cycle. The incident does not have to be work related; an incident in any setting (sports teams, school, family, club, church, etc.) that relates to the course topics is acceptable.

Elements of the PAA

1. Concrete Experience (CE)

In this part of the paper, participants briefly describe what happens in the experience. A simple description of the events that occurred is not sufficient. The feelings experienced by the student as well as his or her thoughts and perceptions during the experience are relevant to this discussion.

Another way of looking at CE would be that it possesses an objective and a subjective component. The objective part presents the facts of the experience, like a newspaper account, without an attempt to analyze the content. The subjective part is the *****"here-and-now*****" personal experience of the event. This experience is composed of feelings, perceptions, and thoughts.

Helpful hints: (1) It often helps participants to replay the experience in their mind. After reviewing the experience, students should write a report of what they saw, heard, felt, thought, heard and saw others doing. (2) Participants should avoid presenting the detailed mechanics of the experience unless these are critical to the remainder of the paper. This section of the paper should be no longer than 1*****1.5 pages long. (3) Students should avoid reporting the feelings and thoughts experienced after the experience being described. This retrospection is more appropriate in the reflective observation section.

2. Reflective Observation (RO)

The participant should ask him/herself: What did I observe in the experience and what possible meanings could these observations have? The key task here is to gather as many observations as possible by observing the experience from different points of view. The main skill to work on is perspective taking, or what some people call *****"re-framing.*****" Try to look at this experience and describe it from different perspectives. For example, how did other participants view the situation and what did it mean to them? What would a neutral (*****"objective*****") observer have seen and heard? Now that you are older do you see the situation differently? What perspective did your parents have, if any? Look beneath the surface and try to explain why the people involved behaved the way they did. Reflect on these observations to discover the personal meaning that the situation had for you.

Helpful hints: (1) Discuss the experience with others to gain their views and clarify your perceptions. (2) *****"Unhook*****" yourself from the experience and meditate about it in a relaxed atmosphere. Mull over your observations until their personal meaning comes clear to you. Try to figure out why people, and you in particular, behaved as they did. What can you learn about yourself, looking back on the experience? If you write about a conflict or interaction, be sure to analyze both sides and put yourself in the shoes of the other people involved.

3. Abstract Conceptualization (AC)

By relating assigned readings and discussions to what you experienced, you are demonstrating your ability to understand conceptually abstract material through your experiences. This process will help you refine your model of people and organizations. Although some assigned readings and discussions will have varying degrees of relevance to your experience, it is important that you make several references and not limit your conceptualizing to just one source. Use at least two concepts or theories from the course readings. Provide the source for each reference. This is also the place to insert your own personally developed theories and/or models if they assist you in making sense of the experience.

By reviewing theoretical material, you should be able to identify several specific concepts or theories that relate to your experience. First, briefly define the concept or theory as you would for someone who was not familiar with it. Next, apply the concept thoroughly to your experience. The tie-in should include the specific details of how the theory relates to and provides insight into your experience. Does the experience support or refute the theory? Avoid merely providing a book report of what you have read*****you should discuss in some detail how you see concepts and theories relating to your experiences.

Helpful hints: (1) It is sometimes useful to identify theoretical concepts first and then search out and elaborate on an experience that relates to these concepts. (2) A slightly more difficult approach is to reverse the above procedure and search out those concepts that apply to your *****"raw*****" experience.

4. Active Experimentation (AE)

This section of the paper should summarize the practical lessons you have learned and the action steps you will take to make you more effective in the future. How can you test out your concepts developed in the preceding phase? These ideas can be stated in the form of rules of thumb or action resolutions. (Future actions must be based on the experience reported in Concrete Experience.) You should elaborate in detail how you see your action ideas being carried out. Be specific and thorough. Don*****'t just repeat tips from the workbook. Include at least one action resolution that is based on new knowledge that you have gained about yourself as a result of writing the paper. Depending on the complexity of your ideas, you should present at least four things that you learned and a well-thought-out description of how you will apply them in the future. If you were to relive your experience, what would you do differently? If you were the manager in the story, what would you do differently? Based on the insight you*****'ve gained about yourself and others, how would you handle a similar situation in the future? Label your action steps so the reader does not have to dig for them (e.g., *****First,*****¦***** *****Second,*****¦***** *****Third,*****¦ and *****Finally,*****¦*****).

Helpful hints: (1) Project a future experience in which you envision the implementation of your ideas and then elaborate on that experience as a way of demonstrating how your actions will be carried out. (2) Where does this model exist in your life (home, work, school)? Do you need a support system to make it happen? Someone to *****"contract*****" with? (3) Try to imagine the final results of your experimentation. What will it be like if you accomplish what you want to do?

5. Integration and Synthesis

The well-written PAA has a focal issue and a story line with themes that are carried throughout each of the four sections. The idea of synergy applies here: *****"The whole is greater than the sum of the parts.*****" If integration is present, then the reader can attend to the content without distraction; if integration is absent, barriers prevent the reader from gaining a full appreciation of the content.

Other barriers that prevent the reader from fully appreciating the paper*****'s content are spelling and grammatical errors. Because good writing skills are so important in the business world, there should be no errors in your paper. Use the spell and grammar check on your computer and have others read your paper before you hand it in.

Helpful hints: (1) See a writing and grammar guide like The Everyday *****. (2) Keep in mind the following points:

􀂃 Decide on the plot for your paper and outline what information is needed in each section to carry that plot throughout the entire paper.

􀂃 Label each section: Concrete Experience, Reflective Observation, etc.

􀂃 Transitions are important (between sentences, paragraphs, and sections) and make the paper flow.

􀂃 The four sections should be equally well developed and fairly similar in length.

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