Marketing Plan on "Apple Computers"

Marketing Plan 10 pages (3133 words) Sources: 10

[EXCERPT] . . . .

Apple is a marketer of computers and other personal electronics. The company has been highly successful of late. It utilizes a strategy based around innovation and differentiation. The company has a number of key strengths, including a strong brand, a rock solid balance sheet and a culture that supports innovation. There are strong growth opportunities -- overseas, domestically and perhaps in tablets. Competition is the main threat to Apple.

The company's current marketing strategy is generally strong. The brand value has improved substantially in recent years, as has the market share of Apple's core products. The company is increasing its marketing budget. It is recommended that some price adjustments are made in order to make Apple products more competitive. It is also recommended that Apple focus its promotional message on strengthening the brand and increasing its international appeal rather than on building brand recognition. The key success measures are market share, revenues, profits and first-year sales of the iPad.

Company Description

Apple Inc. is a designer, manufacturer and marketer of a consumer electronic products personal computers, mp3 players, portable devices, and software. The company sells its products through multiple channels, including a direct sales force and online stores. The company recorded sales in the past twelve months of $46.7 billion and a profit of $9.4 billion. In contrast to most other computer manufacturers, Apple products are embedded with proprietary software. The company has enjoyed tremendous success in recent years, with a number of hit product introductions that have driven revenue, including the iPod and the i
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Phone.

Strategic Focus

The strategic focus on Apple is to develop its market share in a variety of personal electronic products. The company is also geographically focused, emphasizing major Western markets. The personal computing industry is characterized by a lack of differentiation among products, such that commoditization and price competition are common. Apple has sought to differentiate its products through marketing, brand building and proprietary software. In the company's other major markets -- portable devices, mp3 players -- there are fewer competitors and greater differentiation among competitors. Apple maintains, however, its strategy of differentiation.

Mission/Vision

Apple's mission statement is as follows:

"Apple ignited the personal computer revolution in the 1970s with the Apple II and reinvented the personal computer in the 1980s with the Macintosh. Today, Apple continues to lead the industry in innovation with its award-winning computers, OS X operating system and iLife and professional applications. Apple is also spearheading the digital media revolution with its iPod portable music and video players and iTunes online store, and has entered the mobile phone market with its revolutionary iPhone."

Source: Apple.com

The company does not have a stated vision statement. The mission statement provides little indication of any coherent mission. There are references to innovation, which is a key driver in the industry, but all the elements of the mission statement are past-looking rather than forward and read like a marketing press release compared to most corporate mission statements. The lack of clarity and directness of this mission statement provides little guidance for the employees of the company with respect to what, precisely, they are aiming for in the future.

Goals

Apple has a number of tactical and strategic goals, as mentioned in their latest 10-K. The company has launched a new product in recent weeks, the iPad, with considerable fanfare, hoping to create momentum in a tablet computer space that has yet to resonate with consumers. Apple is increasing its marketing investment overall in the hopes of driving product and brand awareness. The company is investing in programs to enhance reseller sales. Apple invests heavily in research and development, a function of the rapid pace of technological change and the company's desire to lead this change. The company does not specify financial goals but a reasonable observer would contend that it hopes the introduction of the iPad will drive revenues and the rate of revenue growth higher in 2010 than in the past few years. The company enjoyed strong performance in the past few years, but with a splashy new product launch they are hoping to create a new segment, fuelling strong growth in a category relatively devoid of serious competition.

Core Competency and Sustainable Competitive Advantage

Apple's recent success has been driven but multiple core competencies, some of which have lead to sustainable competitive advantage. The two most important competencies are in product development and in brand development. Historically, the company's success has been predicated on its ability to introduce new products that resonate with consumers. In the past ten years, Apple has introduced a string of such products, spurring tremendous growth. The ability to continually introduce new products and breathe life into moribund product categories has allowed Apple to not only gain market share but to create it.

Apple's brand development has been spectacular, in particular in recent years. Apple has been able to successfully differentiate itself from other computer manufacturers, enabling it to charge premium prices for its products. The company's other core products -- the iPod and iPhone in particular -- also have a high degree of differentiation, owing to the strong branding of the company. Apple's brand value drives business to the entire family of products that it creates -- the owner of one Apple product is likely to be the owner of multiple Apple products. The company has been rated as the #20 brand in the world, with a brand value of $15.4 billion. The brand is considered to be "one of the most iconic young brands in the world" (Interbrand, 2009).

The brand is the single greatest source of sustainable competitive advantage for Apple. The brand has a high positive image among consumers, and is widely recognized in the company's core markets. The Apple brand alone can drive sales and create hype. It is worth noting, however, that while the brand is powerful, Apple competes against many other powerful brands as well. Microsoft ranks higher than Apple in the brand value survey, and a competing brand like Blackberry is also in the survey. The company's innovation has been sustained for several years, but cannot be considered to be a source of sustainable competitive advantage. Other firms can imitate or better Apple's product innovation ability. In addition, Apple could lose its innovation ability with the defection of key talent and the erosion of leadership. While this competitive advantage is long-lasting, history has shown that at Apple innovation also fluctuates depending on the company's personnel.

Situation Analysis

Apple is currently enjoying a strong current run of success. The company did not face adverse consequences as the result of the economic downturn, becoming a stock market superstar as a result. Revenues have increased rapidly in the past few years, from $13.9 billion in 2005 to $42.9 billion in 2009. Net income has also increased over that time, from $1.3 billion to $8.2 billion.

The company is engaged in intense competition in all of its product lines, save for the new iPad. In computing, the company battles several major brands, most of which have a low degree of product differentiation but also have a lower cost structure than does Apple. In mp3 players, Apple dominates the market. The iPhone competes against the Blackberry and Palm, although financial difficulty at the latter company could mark significant restructuring of that market.

The company's operating environment is difficult, but its brand value and rate of innovation have allowed it to thrive where others have found difficulty. Apple is expected to continue its run of success for the coming years, as its stock is priced at a multiple of 24.14, suggesting that the market predicts strong steady growth in the future for the company (MSN Moneycentral, 2010).

SWOT Analysis

Apple has many strengths from which to draw. The first is innovation. The new product innovations have made the company the envy of many executives (Berglass, 2010) but its marketing and distribution innovations have also helped to foster a unique brand awareness and culture. Innovation at Apple is fostered by design thinking -- where design takes on a critical aspect of the product development process; product development strategy, where innovation becomes a key objective of the company; the CEO as chief innovator, where the inspiration for innovation comes from the top down; and bold business experimentation, where the company is willing to tackle markets that other companies have dismissed (Thomke & Feinberg, 2009).

Brand power is another key strength at Apple. The company operates in the premium segment of its chosen markets, using a differentiated strategy. Apple prices above the level of the competition, and its brand allows it to do this. The brand personality is focused on lifestyle, rather than product, and about simplicity and a connection with customers (Marketing Minds, 2008).

Apple also has considerable financial strength. The company's recent run of success has increased its earnings per share from $1.64 in 2005 to $9.22 in 2009. As a result of this success, Apple has an impeccable balance sheet. The company has $23.4 billion in… READ MORE

Quoted Instructions for "Apple Computers" Assignment:

Building Your Marketing Plan (BYMP)

Your final marketing plan should be between 3,000 and 5,000 words and must follow all APA guidelines. A marketing plan outline, guideline and a sample marketing plan are provided in Doc Sharing. EACH WEEK SUBMIT YOUR NEW SECTIONS ALONG WITH YOUR PREVIOUS SECTIONS AFTER GRADING/ COMMENTS HAVE BEEN COMPLETED. Cover Page, Table of Contents and Bibliography are required each week. Each week add additional sources to your Bibliography.

BYMP Week 1 (20 Points):

1. Executive Summary

The Executive Summary *****sells***** the marketing plan to readers through its clarity and brevity. The summary should present a description of the product/service, its target market, and its need within the market. The summary should also provide an overview of the main points of the plan and should emphasize an action orientation. See page 57 in the text. Begin writing the Executive Summary as you develop your marketing plan during Week 1-6. Complete by Week 6.

2. Company Description (Week 1)

The company description should highlight the recent history and successes of the organization. See page 57 in the text.

3. Strategic Focus and Plan (Week 1)

While not included in all marketing plans, the Strategic Focus and Plan sets the strategic direction for the entire organization. One approach is to use the strategic marketing process (see pages 44-50 in the text) and/or diversification and synergy an*****s (see pages 581-584).

a. Mission/Vision

The Mission/Vision statement is a qualitative statement that specifies the markets and product lines in which a business will compete. A mission statement can dramatically affect the range of a firm*****s marketing activities by narrowing or broadening the competitive playing field. An effective mission statement must be clear and direct.

See page 32 in the text.

b. Goals

The Goals section of a marketing plan sets both financial and non-financial targets. Goals should be in quantitative terms, where possible, to facilitate measuring the company*****s future performance. See page 34 in the text.

· An example of a non-financial goal: *****Philip Morris will diversify its product lines to achieve 50 percent of sales revenue in non-tobacco products in the next five years.*****

· An example of a financial goal (note it is specific and measurable): *****XYZ Inc. will increase sales from $10 million in 2008 to $15 million in 2012.*****

c. Core Competency and Sustainable Competitive Advantage

· Competencies are an organization*****s special capabilities, including skills, technologies, and resources, which distinguish it from other organizations and provide value to its customers. A competitive advantage is a unique strength relative to competitors, often based on quality, time, cost, or innovation. See pages 35-36 in the text.

· An example of a competitive advantage: *****McDonalds***** competitive advantage is its large number of restaurants, more than double its competitors, making it more convenient for customers than any other fast food restaurant in the world.*****

Begin developing and include your Bibliography of your sources using APA Style each week (see syllabus- APA Citation). Cover Page and Table of Contents also required each week.

BYMP Week 2 (20 points):

4. Situation Analysis (Week 2)

The essence of the situation analysis is taking stock of where the firm or product has been recently, where it is now, and where it is headed. The situation analysis is the first of three steps in the planning stage. See pages 44-45 in the text.

a. SWOT Analysis

· The SWOT analysis is an effective shorthand summary of the situation analysis.

The acronym is used to describe an organization*****s internal Strengths and Weaknesses and its external Opportunities and Threats. This analysis provides a solid foundation to identify subsequent actions in the marketing plan.

· The SWOT analysis can be effectively presented in a tabular format (see Appendix A, pages 59-60), followed by a text discussion that elaborates on the information in the table.

· An analysis to identify internal strengths and weaknesses usually includes the following areas in an organization:

When analyzing:

Consider:

Management

experience level, management style, size

Offerings

uniqueness, quality, price

Marketing

type and scope of marketing plan

Personnel

quality and experience of workforce

Finance

sales revenues

Manufacturing

quality and dependability of suppliers

R & D

plans for continual product improvement, budget

· An analysis to identify external opportunities and threats usually includes the following factors:

When analyzing:

Consider:

Consumer/Social

size and stability of market

Economic

current and projected economic situation of market

Technological

the effect of technology on any facet of the business

Competitive

number and size of competitors

Legal/Regulatory

the effect of legal/regulatory issues on any part of the business

b. Industry Analysis

The industry analysis section should provide the backdrop for a more detailed analysis of the competition, the company, and the customer. An in-depth analysis will give both internal and external readers of the plan confidence in the company*****s ability to understand its own industry. See pages 60 in the text.

c. Competitor Analysis

An effective analysis of the competition should demonstrate that the company has a realistic understanding of its major competitors and their marketing strategies. As in with the industry analysis, a realistic assessment makes readers feel confident that the marketing actions in the plan are well grounded. See Chapters 2, 3, 8, and 22, also see Appendix A, pages 60-61.

d. Company Analysis

The company analysis provides details of a company*****s strengths and marketing strategies that will enable it to achieve its marketing goals. See page 61.

e. Customer Analysis

A thorough customer analysis answers the question: *****Who are our customers?***** Understanding your customers and what they want is critical in satisfying them and providing genuine value. See Chapters 5, 6, and 7, also see Appendix A, page 61).

BYMP Week 3 (20 Points):

5. Market-Product Focus (Week 3)

a. Marketing and Product Objectives

· Setting product objectives and identifying target market segments significantly increases the chance that a product will be successful.

· The objectives and goals should be stated in measurable terms so that they can be measured during the program implementation and evaluation phases of the marketing plan. See pages 47-50 and Appendix A pages 62-63.

b. Target Markets

· Because an organization cannot satisfy the needs of all consumers, it must concentrate its marketing efforts on the needs of specific niches or target markets.

· Consider why a particular target market was selected and how the product or service meets the needs of the target market. See Chapter 9, also Appendix A, page 63.

c. Points of Difference

Points of difference are those characteristics of a product that make it superior to competitive substitutes. The greatest single factor in a new product*****s failure is the lack of significant points of difference. See page 46 and Appendix A page 63.

d. Positioning

A product*****s unique points of difference are communicated by way of a positioning strategy. See Chapters 9, page 244 and Appendix A page 63.

BYMP Week 4 (20 points)

6. Marketing Program (Week 4)

Everything that has gone on before in the marketing plan sets the stage for the marketing mix actions*****¢the 4 Ps*****¢covered in the marketing plan. Product, price, promotion, and place (distribution) strategies are all detailed in the Marketing Program section of the plan.

See page 49 in the text. Also refer to Appendix A pages 64-65.

When describing these strategies:

Include these elements:

Product

features, brand name, packaging, service, warranty

(see Chapters 10 and 11)

Price

list price, discounts, allowances, credit terms, payment period (see Chapter 12)

Promotion

advertising, personal selling, sales promotion, publicity

(see Chapters 16 and 17)

Place/distribution

outlets, channels, coverage, transportation, stock level

(see Chapters 13 and 14)

7. Financial Data and Projections (Week 5)

All the marketing mix decisions covered in the marketing program have both revenue and expense effects. In this section of the marketing plan, both past and projected financial data are included. A key indicator of what future sales will be is to examine past sales.

See Chapter 9, also see Appendix A pages 65-66.

8. Organization (Week 5)

A marketing program needs a marketing organization to implement it. This section of the marketing plan may include an organizational chart with both current and projected positions represented. See Chapter 2, also see Appendix A pages 66-67.

BYMP Week 6 (40 points):

9. Implementation Plan (Week 6)

a. The implementation plan shows how a company will turn plans into results.

To implement a marketing program successfully, hundreds of detailed decisions are often required.

b. These marketing tactics are detailed operational decisions essential to the overall success of marketing strategies. Unlike marketing strategies, marketing tactics involve actions that must be taken immediately. See page 49 in the text and Appendix A page 67.

c. For each strategy describe what has to be performed to carry it out. For example, if the plan calls for adding television advertising, implementation might involve contacting an ad agency and arranging a meeting, agreeing on objectives, targeting audiences, and scheduling a flight of advertisements. If the plan calls for increasing the price, a breakeven schedule of alternative prices might be performed.

10. Evaluation (Week 6)

a. The purpose of the evaluation phase of the strategic marketing process is to keep the marketing program moving in the direction set for it.

b. In the evaluation phase, the marketing manager compares the results of the marketing program with the goals in the written plans to identify deviations. The marketing manager then acts on the deviations to correct the negative and exploit the positive ones. See pages 49-50 in the text and Appendix A page 67.

11. Bibliography (Weeks 1-6)

All sources are to be cited using APA Style (Syllabus *****¢ APA)

12. Appendices (Add when needed)

The appendices contain pertinent supplemental information that is too detailed to be included in the body of the marketing plan. Examples include sample ads for the company or its competitors, detailed break-even calculations for various sets of assumptions, etc.

*****

How to Reference "Apple Computers" Marketing Plan in a Bibliography

Apple Computers.” A1-TermPaper.com, 2010, https://www.a1-termpaper.com/topics/essay/apple-marketer/8105322. Accessed 6 Jul 2024.

Apple Computers (2010). Retrieved from https://www.a1-termpaper.com/topics/essay/apple-marketer/8105322
A1-TermPaper.com. (2010). Apple Computers. [online] Available at: https://www.a1-termpaper.com/topics/essay/apple-marketer/8105322 [Accessed 6 Jul, 2024].
”Apple Computers” 2010. A1-TermPaper.com. https://www.a1-termpaper.com/topics/essay/apple-marketer/8105322.
”Apple Computers” A1-TermPaper.com, Last modified 2024. https://www.a1-termpaper.com/topics/essay/apple-marketer/8105322.
[1] ”Apple Computers”, A1-TermPaper.com, 2010. [Online]. Available: https://www.a1-termpaper.com/topics/essay/apple-marketer/8105322. [Accessed: 6-Jul-2024].
1. Apple Computers [Internet]. A1-TermPaper.com. 2010 [cited 6 July 2024]. Available from: https://www.a1-termpaper.com/topics/essay/apple-marketer/8105322
1. Apple Computers. A1-TermPaper.com. https://www.a1-termpaper.com/topics/essay/apple-marketer/8105322. Published 2010. Accessed July 6, 2024.

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